Karmak · 1 day ago
Associate Implementation Project Manager
United States
Full-time
Remote
New Grad, Entry Level
$48K/yr - $50K/yrKarmak, Inc. is seeking an Associate Implementation Project Manager to lead and coordinate the implementation process for onboarding new customers and migrating existing customers. The role focuses on ensuring a smooth customer solution experience while meeting both customer expectations and Karmak's goals.
Big DataSoftwareBusiness Intelligence
Responsibilities
Define and maintain implementation processes, manage the implementation lifecycle and identify gaps in the process to Implementation management for correction
Be responsible for driving customer on-boarding projects toward successful completion; be accountable to all stakeholders (internal as well as external customers) for reporting the status and resolution of stated goals
Communicate clearly and openly with Customer's Module Champions to understand expectations, gather feedback, and translate customer requirements into actionable items for implementation by the operations groups
Map a timeline and schedule to meet the project target and lead the implementation team to prepare for and plan a superior on-boarding process for every new customer
Provide coordination and leadership to team members tasked with installation, configuration, data migration, training and consulting (if sold)
Identify and communicate project risks and roadblocks and work closely with operations managers to ensure complete and timely resolution
Manage the on-boarding schedule to meet the needs of customers while maximizing company revenue. Coordinate and communicate with all stakeholders to ensure that the schedule is workable and followed
Qualification
Required
Previous project management experience or formal training
Superior communication and organizational skills
The ability to collaborate well with internal team members as well as customers
The ability to complete work assignments thoroughly, accurately, professionally, and on time
Must be able to handle multiple assignments and adjust work pace to handle emergency or rush assignments
Experience working with customer organizations managing process and organizational change
Must display initiative, embrace accountability, and enjoy team leadership and change management
Technical aptitude and a good working knowledge of Excel, Outlook, Word and Project Management tools used by Karmak
Good/Standard Customer Service and Relationship Management experience and skills
Ability to recognize priorities among needs and activities and inject a sense of urgency where required
Detail oriented
Embraces personal accountability
Assumes ownership for all work items and customer success
Company
Karmak
Karmak. is a provider of business management solutions for commercial transportation industry.
Founded in 1981
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jim Allen
Board Member
Recent News
2026-01-20
Automotive News Canada
2023-12-23
Company data provided by crunchbase