Seven Counties Services · 20 hours ago
Emergency Psychiatry Program Assistant - PRN
Louisville, KY
Part-time
Onsite
Entry Level
1+ years expSeven Counties Services is dedicated to providing mental health and substance abuse treatment resources. They are seeking an Emergency Psychiatry Program Assistant to perform front-desk functions, provide resource information, and assist with crisis intervention and patient data management.
Family & CareHealthcareWellnessHealth CareParentingPersonal Health
Responsibilities
Performs such front-desk/reception functions as meeting and greeting patients and visitors, answering multi-line switchboard, fielding calls of differing subject matter and routing calls to the appropriate source. Sending and delivering faxes
Provides resource information to callers (consumers and family members) seeking mental health and substance abuse treatment resources. Fielding calls from outside providers seeking inpatient bed or making a referral to the psychiatric emergency room. Have knowledge of SCS’s programs and site locations. Ensure that patients leaving the unit have written materials including discharge paperwork, prescriptions, appointment information and contact information if crisis arises
Provides low level crisis intervention to callers in need. Offering support, arranging for on-site crisis intervention if needed and/or linking to trained crisis counselors
Completes data entry of patient data in electronic information system. Routinely works with both Seven Counties Services and the University of Louisville Hospital electronic systems entering and retrieving clinical and demographic information
Performs such medical record-related functions as putting together legal health records; ensuring all required clinical documentation (e. g., clinical evaluations, progress notes, legal hold forms) are present in the legal health record. Processing billing forms and ensuring that all documentation is complete
Notarizing Mental Inquest Warrants: ensuring completion of documents and that legal requirements are met
Arranges ambulance transport to inpatient facilities. Communication with police departments and mental inquest warrant clerks to assist clinical team in obtaining needed information. Communication with inpatient psychiatric units to facilitate a seamless transfer of patient care
Provides low level monitoring of patients-alerting doctor and clinical team of potential or elevating agitation, contacting security staff if needed, participate in crisis intervention techniques and responding if required
Must be proficient at multi-tasking with minimal supervision in an often-fast paced environment and being a key player on a multidisciplinary team
Qualification
Required
Completion of up to 18 months' business school, beyond high school
One-to-two years' experience working in an office setting and performing various clerical or administrative tasks
Or, without any formal business school training beyond high school, three-to-four years of such experience
Must be proficient at multi-tasking with minimal supervision in an often-fast paced environment and being a key player on a multidisciplinary team
Preferred
Experience in a mental health or social services setting
Company
Seven Counties Services
Seven Counties Services provides mental and behavioral health services for children, adults, and families.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.25MKey Investors
U.S. Department of Health & Human Services
2023-01-13Grant· $0.25M
Leadership Team
Eric Post
Chief Financial Officer
Liz McKune
Chief Operating Officer
Recent News
2025-02-19
Louisville Business First
2025-02-12
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