Oregon Department of Human Services · 20 hours ago
Human Services Case Manager
Klamath Falls, OR
Full-time
Onsite
Entry, Mid Level
1+ years expThe Oregon Department of Human Services is committed to advancing equity and diversity within its workforce. The Human Services Case Manager will determine Medicaid eligibility, develop service plans, and coordinate community-based care for clients, ensuring they receive the necessary support and resources.
Non ProfitGovernmentAssociation
No H1B
Responsibilities
Perform position duties in a manner that aligns with the agency’s core values and promotes customer service and harmonious working relationships, including treating all persons courteously and respectfully. Engage in effective team participation through willingness to assist and support co-workers, supervisors, and other work-related associations. Develop positive working relationships with agency staff and managers through active participation in accomplishing group projects and in identifying and resolving problems in a constructive manner. Demonstrate openness to constructive feedback and suggestions, in an effort to strengthen work performance. Actively engage in and contribute to a positive, respectful, and productive workplace culture and atmosphere
Screen and interview applicants/recipients, relatives, and other interested persons in the field, to determine initial and on-going eligibility for Long Term Care Services, health care, social service, diversion/transition, and protective service’s needs. Inform clients of rights and methods of recourse
Develop detailed, individualized case management plans for clients. Conduct on site field reviews using OR ACCESS, CA/PS assessment tool and the laptop computer. Provide on-going case management by coordinating the provision of services to clients according to rules, regulations, and the individual case plans. Conduct (direct and indirect) contacts with consumers or their authorized representatives
Qualification
Required
Bilingual in English and Spanish (the job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position)
A valid driver's license and acceptable driving record are required for this position
A bachelor's degree in a Behavioral Science, Social Science, or a closely related field
A bachelor's degree in any field AND ONE YEAR of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing)
An associate degree in a Behavioral Science, Social Science or a closely related field AND TWO YEARS of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing)
Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing)
Experience effectively working independently, using problem solving and critical thinking skills
Experience efficiently managing a workload in a constantly changing work situation, as well as plan for and resolve complex problems
Experience analyzing information or situations to make good decisions within program rules and policies
Demonstrated ability to coordinate and maintain consistent communication with consumers, colleagues, and community partners via phone, email, in-person meetings, and virtual platforms such as Microsoft Teams to ensure timely follow-up and service coordination
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Company
Oregon Department of Human Services
The Oregon Department of Human Services (ODHS) provides direct services to more than 1.5 million Oregonians each year.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Alan Schoenwald
Senior Human Resources Business Partner
Ashlee Parpart
Lead Recruitment Business Partner
Recent News
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