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RPM Living · 13 hours ago

Administrative Assistant

Austin, TX

Contract

Hybrid

New Grad, Entry Level

$20.09/hr - $25/hr

RPM Living is seeking an Administrative Assistant to support their Central Services department. The role involves managing administrative tasks related to accounts receivable and accounts payable, ensuring effective communication and organization within the team.

Real EstateCommercial Real Estate

Responsibilities

Manage front desk duties, including greeting visitors, answering multi-line phone systems, and directing calls with professional phone etiquette

Perform data entry and maintain accurate records using Microsoft Office, Google Workspace, and QuickBooks

Oversee calendar management and coordinate appointments for staff and executives

Handle filing systems, document proofreading, and ensure all correspondence is clear and error-free

Support office management tasks such as supply ordering, inventory tracking, and basic bookkeeping

Provide excellent customer support by addressing inquiries promptly via phone or email

Assist with personal assistant responsibilities when needed, including travel arrangements or special project coordination

Responsible for providing support to an assigned portfolio of properties across a variety of AP, AR, and administrative tasks

Leverages a customer support ticketing system to resolve internal and external support inquiries in a courteous and efficient manner, ensuring a high-level of customer satisfaction

Assists with monitoring and processing vendor refunds to all different entities we manage

In Charge of reversing or reapplying resident receipts in our Yardi platform as needed

Decisions the acceptance or rejection of resident payments in ClickPay queue based on company guidelines and criteria

Mails back or deposits resident payment items received from ClickPay and other miscellaneous payments

Corresponds with internal teams to resolve customer/vendor challenges and proactively identify opportunities to advance systems and processes

Assists in developing analytics to track and monitor performance

Other duties and projects as assigned

May be required to sit or stand for extended periods of time

Must be able to read documents, computer screens and data

Must be able to hear and understand verbal communications in person and over the phone or computer

May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds

Must be able to operate a computer, keyboard, mouse and other office equipment

Qualification

Microsoft OfficeGoogle WorkspaceQuickBooksYardi platformClickPayCustomer supportData entryCalendar managementDocument proofreadingOffice management

Required