CentralReach · 15 hours ago
Sr. Site Reliability Engineer, Security
United States
Full-time
Remote
Senior Level
$160K/yr - $180K/yrCentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA) and multidisciplinary therapy. As a Sr. Site Reliability Engineer, you will be responsible for driving the adoption of modern reliability practices, managing site stability, and collaborating with software development teams to enhance operational readiness.
ElectronicsSoftwareLife ScienceComputerNeuroscience
Responsibilities
Responsible for availability, latency, performance, efficiency, monitoring/observability, emergency response, capacity planning, setting and maintaining SLOs, SLIs and Error Budgets, creating dashboards
Analyze, troubleshoot and resolve operational challenges contributing to defined SLO's
Manage site stability, performance, reliability, and maintain uptime for production environments
Develop a fully automated multi-environment observability stack based on the existing system and extend it to predict capacity needs based on the usage patterns
Strive for automation to reduce toil and increase development velocity
Perform application-specific production support, incident management, change management, problem management, RCAs, and service restoration as needed
Identify changes for the product architecture from the reliability, performance and availability perspective with a data driven approach
Document resolution run books and standard operating procedures
Actively look for opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation
Collaborate with software development teams in the release management process and to shape the future roadmap and establish strong operational readiness across teams
Implementation of reliability and observability tools (like New Relic, Prometheus, Grafana etc.,)
Collaborates with Security team and other platform engineering teams to build reliable, maintainable, and scalable solutions that improve our security posture
Qualification
Required
Strong background as a SRE supporting a 24x7 highly available production environment for a SaaS or cloud service provider
Solid experience with Monitoring/APM/Observability tools (Splunk, New Relic etc.)
Experience implementing observability plans around logs, metrics, and traces
Experience in an agile development team developing software
Experience with cloud infrastructure environments, preferably AWS, and Infrastructure as code (Terraform, CloudFormation)
Extensive experience with Docker, Kubernetes, Helm, CI/CD and config management tools like Ansible, Chef
Strong experience with containerization technology and/or Kubernetes
Experience with Release automation, system administration, configuration management
Experience with programming languages (Java, Python, Go, etc.)
Strong understanding of Linux, Windows, software development, systems, networking, and cloud concepts
Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports
Strong analytical and programming skills (Python, Go, Java etc.)
Deep understanding around best practices for modern cloud security
Proven experience building observability for security concerns, such as privilege escalations and bot detection
Benefits
Competitive compensation
Comprehensive health benefits
Generous PTO
401(k) matching
Paid parental leave
Hybrid work schedules
Career development support
Wellness programs
Opportunities to give back through CR Cares™, our community engagement initiative
Company
CentralReach
CentralReach provides the leading Autism and IDD Care software and services platform to help children and adults diagnosed with autism and related intellectual and developmental disabilities - and those who serve them - unlock potential, achieve better outcomes, and live more independent lives.
Founded in 2012
201-500 employees
H1B Sponsorship
CentralReach has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Insight Partners
2025-03-24Acquired
2018-02-16Private Equity
Leadership Team
Chris Sullens
Chief Executive Officer
Yagnesh Vadgama
VP of Payor Strategy and Network Development
Recent News
Behavioral Health Business
2026-02-06
2025-12-09
Behavioral Health Business
2025-12-03
Company data provided by crunchbase