Culligan by Consolidated Water Group, LLC. · 18 hours ago
Field Service Tech 1
Culligan by Consolidated Water Group, LLC. is seeking a Field Service Tech 1 to provide installation, service, and repair of Culligan products in the field. The technician will be responsible for performing diagnostics, repairs, and maintenance of equipment, ensuring customer satisfaction through effective communication and service delivery.
Consumer Services
Responsibilities
Perform all diagnostics and analysis to trouble-shoot and repair equipment in a timely and efficient manner
Install, upgrade, remove, and maintain equipment
Complete scheduled service orders daily
Complete paperwork related to tasks, including collecting payment, in an accurate and timely manner
Assist other employees with delivery and installation of products/equipment
Maintain company vehicles, tools, and equipment
Communicate in a positive manner with customers and maintain positive public relations for the company
Safe operation of a Company vehicle in compliance with all state and federal DOT laws
Identify additional services that may be required and present all options to the consumer
Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools
Follow all rules and regulations pertaining to safety and Culligan policies
Complete general warehouse/facility duties and other responsibilities as assigned
Qualification
Required
High school diploma or GED
Minimum two years of related technical experience. TCEQ certification, or plumbing experience a plus
Experience with installation, maintenance, and repair of a residential product, for example, cable/internet, HVAC, plumbing, flooring, windows/doors
Must wear safety equipment as required, most tasks require some physical exertion
Ability to lift/move equipment from 50-80 lbs
Kneel/bend for extended periods of time
Knowledge of basic vehicle maintenance
Maintain a valid driver's license and ability to drive for extended periods (2-3 hours)
Navigate throughout local area
Ability to perform basic shop repairs (installation, start-up, troubleshooting) and water testing
Excellent communication skills, both written and verbal
Benefits
Comprehensive benefits package including:
Medical
Dental
Vision
401(K)
Product Discounts
Paid Time Off