TWO MEN AND A TRUCK® · 21 hours ago
Inside Sales Representative/Customer Service
Kansas City, MO
Full-time
Onsite
New Grad, Entry Level
$55K/yr - $55K/yr
0+ years expTWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals for the Customer Sales & Service Representative position. In this role, you will become a Relocation Specialist for customers, using your strategic selling skills and compassion to build relationships while providing outstanding customer service.
TransportationLogisticsWarehousing
Responsibilities
Provide outstanding customer service on all calls and web leads
Recommend moving services, boxes, supplies and equipment to all customers based on cost, availability or customer specifications
Input information in to software for accurate estimating and scheduling; comply with federal, state, and local legal requirements
Obtain customer feedback through regular follow-up calls, both during and after moves; calmly and professionally handle customer concerns
Prepare all move-related paperwork and documents
All other duties as assigned
Qualification
Required
High school diploma or equivalent
A minimum of 6 months - 1 year of sales/customer service experience
Ability to work Monday through Friday day shifts, plus one Saturday per month
Excellent customer service skills (friendly, courteous and helpful)
Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
Ability to multi-task and enter customer data into move software while on the phone
Demonstrated understanding and application of effective selling strategies and techniques; confidence to initiate customer contact, and comfortable asking for the sale
Strong team player who works productively with a wide range of people and personalities
Basic computer/keyboarding skills
Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK® Core Values
Willing to submit to a pre-employment drug test and background check
Individuals with call center experience excel particularly well in this role
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
TWO MEN AND A TRUCK®
TWO MEN AND A TRUCK® is the largest franchised moving company both in the United States and internationally.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-03Acquired
Leadership Team
Butch Moll
COO
Jill Barr PHR
Human Resource Business Partner
Recent News
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