UnitedHealthcare · 12 hours ago
Sr. Business Systems Analyst - Remote
United States
Full-time
Remote
Mid, Senior Level
$92K/yr - $164K/yr
7+ years expUnitedHealthcare is focused on simplifying the health care experience and improving community health. The Sr. Business Systems Analyst will act as a subject matter expert on Facets configuration, manage daily operational activities, and ensure timely resolution of issues while supporting product implementation and testing.
WellnessHealthcareFitnessHealth Care
Responsibilities
Demonstrate the core values for UHOne - Integrity, Compassion, Relationships, Innovation, and Performance
Acts as the subject matter expert for in-depth knowledge and understanding of the configuration and controls associated with transactional processing in Facets
Prepares all the required documentation and submits to the necessary parties to implement new products, enhance existing products, or implement new system functionality
Manages and performs the daily operational activities and/or project activities which may be identified through daily work assignment or project assignment
Participates in all internal or external calls related to configuration control
Acts as the primary contact to provide answers, perform research or any other activities required to answer questions in a timely manner
Acts as the liaison between business and department to obtain information or answer questions
Provides subject matter to develop and execute end-to-end user test cases related to validating benefit configuration and controls
Identifies issues that may occur within the testing process and provide resolution in a timely manner to ensure critical project timelines are met
Escalates issues with manager and business when required to resolve issues or meet critical timelines
Develops and provides documentation as required for other team members
Performs walk-throughs of configuration design and testing results to obtain necessary approvals to move forward into implementation
Validates implementation in production ensuring configuration and controls are working as required
Proactively takes the initiative to expand knowledge of the Facets database
Obtains, reviews and validates daily reporting to note any issues and undertake the necessary actions to resolve
Develops, writes and manages associated procedures, manuals, and documentation
Identifies and writes new procedures or updates existing procedures
Serves as the lead subject matter expert and holds the primary relationship with peers and business
Serves as primary contact to open and log all operational and project issues related to configuration
Embraces culture of growth, change, and continuous learning
Mentors and coaches for the development of others and actively pursues opportunities for enhanced knowledge on Facets and supporting applications
Responsible for reporting risks that are identified to the appropriate team and/or management
Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks
Accountable for checking information and picking up inconsistencies and mistakes with themselves and others
Work in an Agile environment to create User Stories and Tasks from analysis through implementation ensuring needs are captured and delivered
Supports others in their time planning and organizing
Handle new system configuration setups with large and complex scope, including most difficult or advanced problems
Can work through difficult circumstances affecting key relationships
Regularly works on tasks that are varied and complex. Applies full range of specialized skills and job knowledge; frequently adapts procedures
Qualification
Required
7+ years of Facets Benefit Configuration experience
6+ years of business process analysis experience preferably in healthcare (i.e. documenting business process, gathering requirements) or claims payment/analysis experience
Recent Facets front-end product build experience with Facets 5.5 or newer (product, type of service assignment, service payment, service rules, supplementals, limits, accums, etc.)
Experience building Product from Front End Facets
Experience using Paper Build documents
Unit test and change validation experience
Previously worked or are currently working as a contractor placed at UHG or one of its subsidiaries or affiliates
Preferred
Experience with Workflow rules, roles, hierarchy/sections, and routing configuration
Knowledge of Workflow and how it is used for benefit configuration
Ability to read Benefit Summary documents and determine Product and Benefit configuration
SQL querying experience with Facets claims, benefit, and product backend tables
Experience with Facets CMU
Experience with Agile methodologies
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution
Company
UnitedHealthcare
UnitedHealthcare helps people live healthier lives by simplifying the health care experience.
10001+ employees
H1B Sponsorship
UnitedHealthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (48)
2024 (26)
2023 (45)
2022 (61)
2021 (60)
2020 (68)
Funding
Current Stage
Late StageLeadership Team
Beth Soberg
CEO West Region, Local Markets
Bobby Gregoire
Medicare Health Plan CEO, Iowa & South Dakota
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