InfraTech Solutions · 15 hours ago
Lead Creative Technician
Chicago, IL
Contract
Onsite
Senior Level
4+ years expInfraTech Solutions is seeking a Lead Creative Applications Support Technician to serve as the primary IT resource supporting Creative and Design teams across the organization. This role focuses on administration, optimization, and governance of creative technology platforms, acting as the central escalation point for design-related systems and applications.
Information Technology & Services
Responsibilities
Serve as the dedicated IT lead for Creative team technology support
Administer and support Autodesk Vault (PDM environment)
Support Adobe Creative Cloud, Autodesk suite, and 3D rendering applications
Provide advanced desktop support across macOS and Windows environments
Troubleshoot application performance issues, plug-ins, licensing, and integrations
Evaluate and help consolidate creative software tools to drive standardization
Partner with Creative leadership to understand production workflows
Manage upgrades, patching, and version control of creative applications
Oversee application lifecycle and licensing management
Document configurations, support processes, and best practices
Act as escalation point for complex creative-technology issues
Qualification
Required
4–7+ years of IT support experience, including support of creative application environments
Hands-on experience with Adobe Creative Cloud and Autodesk products
Strong experience in Mac environments (enterprise support)
Familiarity with 3D rendering and design production workflows
Experience managing software licensing and version control
Ability to operate independently and act as a consultative technology partner to Creative teams
Strong communication and stakeholder-facing skills
Preferred
Experience administering or supporting Autodesk Vault strongly preferred
Company
InfraTech Solutions
InfraTech Solutions is comprised of highly-specialized recruiters, bringing 14+ years of expertise in the IT Infrastructure market.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase