NEOGOV · 1 day ago
Social Work Supervisor
Department of Social Services, NC
Full-time
Onsite
Mid, Senior Level
$52K/yr - $63K/yr
2+ years expNEOGOV is a company that provides services to the Department of Social Services in McDowell County. The Social Work Supervisor will oversee a team of social workers, ensuring quality service delivery and staff training while managing case assignments and workflow operations.
GovernmentSoftwareHuman ResourcesInformation TechnologyGovTech
Responsibilities
Planning - Work involves reviewing program objectives and service delivery needs with staff and formulating specific goals and objectives for the assigned program area. Employees provide input to higher-level management on short-range planning needs for staff or unit
Organizing and Directing - Employees assign cases to staff and maintain workload balance. Employees make changes in work procedures to meet program demands and present recommendations to management on issues which impact on programmatic goals, objectives and policies
Budgeting - Employees are minimally involved in the development, justification, or allocation of funds. Employees may manage a small unit budget necessary for staff administrative expenditures
Training - Employees provide on-the-job training for staff and make arrangements for staff to receive formal training when offered
Setting Work Standards - Employees ensure that policies, rules and regulations are followed. Employees explain and implement changes when necessary
Reviewing Work - Employees monitor the work of subordinate staff through case reviews, progress reports, conferences and informal discussions to assure compliance with operational standards and established policies
Counseling and Disciplining - Employees discuss problems with staff and issue initial oral warnings for disciplinary action
Performing Other Personnel Functions - Employees interview applicants for positions supervised and make recommendations to higher level management on hiring decisions. Employees provide input on discussions concerning promotions and salary adjustments for individuals supervised. Employees participate in subordinate's performance evaluation and approve leave requests
Dynamics of Work Supervised - Programs are periodically affected by changes in methodology, guidelines and shifting program emphasis. These changes may require employees to develop new approaches or procedures to meet program objectives
Variety of Work Supervised - Employees supervise staff responsible for the delivery of intensive social work service to clients and their families who have serious and complicated social, economic, emotional or mental problems
Number of Employees Responsible For - Employees are responsible for supervising approximately five to twelve professional employees
Employees are responsible for the quality of service provided by staff. Employees receive reviews through periodic conferences, meetings, informal interaction, reports, and performance appraisals. Review for quality is also received through periodic random case reviews
Qualification
Required
Master's degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor's degree in social work from an appropriately accredited institution and three years of directly related experience; or a master's degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor's degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a bachelor's degree from an appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience
Knowledge of methods and principles of casework supervision and training
Considerable knowledge of social work principles, techniques and practices and their application to specific casework and community problems
Considerable knowledge of behavioral and socioeconomic problems and their treatment and governmental and private organizations and community resources
Considerable knowledge of the laws, regulations and policies which govern social work programs
Ability to supervise, train, or orient lower-level social workers, students, interns, or other staff
Ability to express ideas clearly and concisely and to plan and execute work effectively
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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