SecureStrux® · 17 hours ago
Helpdesk System Administrator (25-571)
Colorado, United States
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $97K/yr
0+ years expSecureStrux® is a company committed to innovation and integrity, and they are seeking a Helpdesk System Administrator to support the C2BMC program. The primary responsibility of this role is to provide help desk support for C2BMC Global customers by troubleshooting technical issues on Linux and Windows systems.
National DefenseCyber SecurityGovernmentInformation TechnologyNational SecuritySecurity
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Providing help desk support for C2BMC Global customers by troubleshooting and remedying a wide variety of technical issues on both Linux and Windows systems
Configuring and managing Linux and Windows Operating systems to include implementing operating system enhancements to improve reliability and performance
Installing software
Applying and enforcing security policies using windows group policy and automation tools such as Ansible and PowerShell
Deploying and maintaining virtual machines in a complex, hyperconverged infrastructure
Qualification
Required
Bachelor's Degree and 0-2+ years' experience, or a Master's Degree and 0+ years' experience
Active Top-Secret clearance required to start, with eligibility to obtain TS/SCI
Active IAT Level II Certification (Security+ or equivalent) required to start
Experience with system administration in both Windows Server and Linux operating systems
Experience with troubleshooting and resolving technical issues via phone, IM/Chat, and other collaborative methods
Familiarity with a scripting language, such as PowerShell, Bash or Python, and/or automation tools, such as Ansible
Attention to detail and excellent communication skills
Experience with using a help desk ticketing system, such as ServiceNow, Remedy, or Atlassian JIRA, for recording details of work performed and tracking information for future reference
Ability to develop and follow documentation including standard operating procedures (SOP) of complex technical solutions and procedures using enterprise tools such as Atlassian Confluence
Experience supporting users in an enterprise-level system, demonstrating your ability to handle complex technical issues and provide effective solutions
Preferred
Experience designing, developing, and maintaining Ansible playbooks, roles, and modules
Prior experience with a Hyperconverged on-prem cloud platform such as Nutanix or VMware
Benefits
Comprehensive health benefits to support you and your family
Flexible time off
Continuing education allowance
A donation allowance for charitable causes
A matched 401k
Company
SecureStrux®
SecureStrux® is a cybersecurity, engineering, risk, and compliance firm defending organizations that support the Department of War (DoW) and the nation’s most critical missions.
Founded in 2008Lancaster, Pennsylvania, USA
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase