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Information Technology Support Lead jobs in United States
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ATR International · 17 hours ago

Information Technology Support Lead

ATR International is seeking an Information Technology Support Lead for a biopharmaceutical client. The role involves coordinating and executing testing for eProcurement functionalities, managing defects, and ensuring compliance with best practices in testing methodologies.
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Diversity & Inclusion
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Hiring Manager
Ashita S Shelat
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Responsibilities

Develop and maintain test plans, test cases, and scripts for eProcurement functionalities
Coordinate and execute functional, integration, and user acceptance testing (UAT)
Validate catalog setup, pricing accuracy, and supplier onboarding workflows
Identify, document, and track defects using appropriate tools
Work with IT and vendors to resolve issues and retest fixes promptly
Maintain detailed documentation of testing processes and outcomes
Provide regular status updates and test results to stakeholders
Act as a liaison between Procurement, IT, and other relevant teams during testing phases
Communicate changes in templates, onboarding processes, and testing protocols
Recommend enhancements to testing methodologies and catalog management processes
Ensure compliance with best practices and quality assurance standards

Qualification

EProcurement platformsSAP S4AribaOpenText VIMMicrosoft Office SuiteTesting toolsDefect tracking systemsAnalytical skillsProblem-solving skillsProject managementCommunication skillsInterpersonal skills

Required

Strong understanding of eProcurement platforms and catalog management. Including platforms like SAP S4, Ariba, OpenText VIM, etc
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
Familiarity with testing tools and defect tracking systems
Ability to identify issues, analyze root causes, and propose solutions
Detail-oriented with a focus on data accuracy and process integrity
Ability to manage multiple priorities and meet deadlines
Knowledge of project management principles and best practices
Strong interpersonal skills to work effectively with cross-functional teams
Clear and concise written and verbal communication
Communicate effectively and build relationships with representatives of inter-related organizations
Excellent written and oral communication skills
Acute attention to detail and an analytical acumen
Strong interpersonal and customer service skills
B.S. / B.A. degree in Business (or other related degree programs)

Company

ATR International

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ATR International is a technical staffing firm that offers staffing and consulting services.

Funding

Current Stage
Late Stage

Leadership Team

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Jerry Brenholz
Co-Founder
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Company data provided by crunchbase