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solo.io · 12 hours ago

Principal Solutions Architect

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level, Lead/Staff
date5+ years exp
Solo.io is a VC-backed company that enables organizations to connect, secure, and observe modern applications through their API and Service Mesh Management Platform. The Solutions Architect role is a senior, post-sales technical position focused on ensuring the success of key customers by acting as the primary technical advisor and optimizing their use of Solo.io products.
Telecom & CommunicationsCloud ComputingSoftwareAppsInformation TechnologyDeveloper APIsInternet
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H1B Sponsor Likelynote

Responsibilities

Act as the primary technical point of contact for accounts, developing a deep understanding of their specific use cases, architecture, and business goals
Take the lead on technical issue resolution, working with the support organization to ensure timely and effective solutions. When capacity allows, you will be expected to provide the primary effort on solving issues within your accounts
Proactively drive product adoption by identifying new use cases and opportunities for the customer to gain more value from Solo.io's product suite
Consult with customers on best practices for using Solo.io products within their environment
Develop and deliver training sessions and workshops for customers
Act as the customer's advocate within Solo.io, providing feedback to the product management and engineering teams
Collaborate with the account team to identify and manage risks and opportunities related to product adoption, renewal, and expansion

Qualification

Cloud-native technologiesKubernetesService meshAPI gatewaysCustomer successProblem-solvingCommunication skillsScripting languagesTechnical relationshipsPresentation skills

Required

5+ years of experience in a customer-facing technical role such as a Solutions Architect, Site Reliability Engineer, or Senior Support Engineer
Deep expertise in cloud-native technologies, including Kubernetes, service mesh (such as Istio), and API gateways (such as Envoy)
Experience in a post-sales role with a focus on customer success and adoption
Proven ability to manage technical relationships with large, strategic customers
Excellent problem-solving and troubleshooting skills
Strong communication and presentation skills, with the ability to explain complex technical concepts to a variety of audiences
A bachelor's degree in Computer Science or a related field, or equivalent practical experience

Preferred

Experience with scripting or programming languages (e.g., Go, Python, Bash) is a plus

Company

solo.io

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Solo.io delivers cloud-native API and service mesh solutions, built on Istio and Envoy, to secure and scale apps across any environment.
dateFounded in 2017
location
Cambridge, Massachusetts, USA
people-size51-200 employees
web-link
https://www.solo.io

H1B Sponsorship

solo.io has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2020 (1)

Funding

Current Stage
Growth Stage
Total Funding
$171.5M
Key Investors
Altimeter CapitalQuiet Capital,RedpointRedpoint
2021-10-07Series C· $135M
2020-10-01Series B· $23M
2018-12-10Series A· $11M

Leadership Team

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Idit Levine
Founder & CEO
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Christian Posta
VP, Global Field CTO
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Recent News

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Solo.io Open Sources Agentregistry, With Support for Agent Skills
2025-11-14
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Solo.io Brings Agent Skills to the Kubernetes Ecosystem
2025-11-13
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Reshaping the stack: Inside the open-source forces driving AI’s next chapter
2025-11-08
Company data provided by crunchbase