General Dynamics Information Technology · 22 hours ago
Monitoring & Event Management Lead (SIEM‑capable)
USA VA Arlington
Full-time
Onsite
Mid, Senior Level
$124K/yr - $161K/yr
5+ years expGeneral Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to major U.S. government agencies. As the Monitoring & Event Management Lead, you will oversee the Enterprise Wide Command Center, ensuring effective monitoring and incident management across FDIC’s hybrid IT environment while managing team performance and continuous improvement efforts.
Artificial Intelligence (AI)Cloud ComputingCyber SecurityConsultingInformation Technology
No H1B
U.S. Citizen Only
Responsibilities
Lead the team that staffs the Enterprise Wide Command Center (EWCC) and own day to day delivery of SIEM and 24x7x365 monitoring, event correlation, incident validation, escalation, and restoration activities across FDIC’s hybrid IT environment
You will ensure MEM tooling, dashboards, CMDB/ITSM integration, and processes meet FDIC requirements and contractual service levels while managing contractor personnel performance, documentation, and continuous improvement
Manage event detection, validation, correlation, automated ticket generation into ITSM, and lead incident bridge calls for P1/P2 incidents
Drive improvements in monitoring efficacy, reduce false positives, and ensure timely P1 outage notifications and status updates per SLAs
Qualification
Required
5 + years of related experience
US Citizenship Required
Minimum 5 years of Monitoring & Event Management experience
At least 3 years in an IT outsourcing, IT consulting and/or government contracting environment managing personnel and operational delivery for 24x7 services
ITIL 4 Foundation (required)
High School Diploma
Experience integrating monitoring with CMDB/CMS and ITSM platforms and automating incident population and severity assignment
Proficiency in ServiceNow Operations Modules, including Event Management, ITOM/Discovery, Service Mapping, Incident Management, CMDB operations, and Orchestration
Integrating automation for alerts and operational efficiencies
Experience with log aggregation, event normalization, correlation rule development, and SIEM style analytics (e.g., Splunk, QRadar, Microsoft Sentinel, or equivalent)
Experienced running incident bridge calls and delivering outage updates
Strong analytical skills for root cause analysis, trend interpretation, and parametric application analysis
Understanding of the operation of Zwa Blank and ServiceNow
Automation Scripting skills (Powershell preferred)
Proven leadership and team management in high pressure, 24x7 environments
Clear, concise communicator for technical and non technical stakeholders
Customer focus and ability to coordinate with vendors and third party providers
Preferred
Experience with Digital Experience Monitoring (DEX) and application performance monitoring (APM)
Experience with low code automation platforms and vendor support relationships for troubleshooting and EOL remediation
Deep understanding of ITIL processes (Incident, Problem, Change, Event, Capacity) and experience enforcing SLAs and operational metrics
Benefits
Comprehensive benefits and wellness packages
401K with company match
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
Vision plan
Full flex work weeks
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
2026-02-05
2026-01-03
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