Memorial Health · 15 hours ago
Lab Services Technician - IP Lab Tech
Springfield, IL
Full-time
Onsite
New Grad, Entry Level
$16.50/hr - $24.82/hrMemorial Health is a healthcare provider that focuses on delivering quality services. They are seeking a Lab Services Technician to manage and process lab specimens, ensuring accurate labeling and data entry while adhering to safety and operational standards.
Medical DeviceNon ProfitEducationHealthcareWellnessHospitalHealth CareHealth DiagnosticsMedicalPrimary and Urgent Care
Responsibilities
Interprets, orders, and generates barcode labels from the Lab LIS system and applies labels to appropriate specimen tubes and collection containers. Must be able to interpret many different physician orders and requests to include over 1800 lab tests and select the appropriate orderable code in the Lab LIS system
Removes biological specimens from biohazard bags including blood, urine, bone marrow, body fluids, and tissue specimens. Understand all different types of collection media, preservatives, and risks of exposure to infectious agents. Handles both infectious A and B substances with appropriate CDC, and IDPH guidelines. Ability to determine if specimen was collected in appropriate collection container and media. Understands steps to resolve collection issues to ensure patient testing is performed or recollected
Receives all calls arriving in the laboratory from providers, clients, nurses, management, and patients. Logs calls in tracking software, answers all questions pertaining to phlebotomy draws, specimen collection, transport of specimens, provides lab results, supply requests, forensic autopsy cases, and administrative questions. Escalates callers to management or technical departments when necessary if unable to resolve all question
Correctly enters outpatient and non-patient demographic, insurance, and diagnosis information into the hospital registration system, answering all questions in each field and updating any information that is not current. Understands insurance policy numbers and carrier codes including client account versus patient insurance billing. Recognizes valid diagnosis codes and follows appropriate resolution on any noncompliant codes
Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others
COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude
QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results
EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays
Monitors the printing of physician reports for inpatients and outpatients. Separates lab reports for delivery to the correct ordering provider or client site to ensure providers receive lab results in a timely manner
Communicates requests for specimen collection to phlebotomists in a timely and appropriate manner. Works closely with phlebotomy staff and managers to organize and facilitate inpatient and outpatient phlebotomy requests
Inputs all faxed orders into the lab orders database, questioning any illegible order, calls physician’s office with clarification of test order and patient demographics and order request (standing or one time). Follows all instructions on provider order including, add on testing and testing cancelations. Understands how to handle a verbal order request from a provider and documents correctly
Schedules all fine needle aspirates and biopsies as requested by clinicians, ensures a pathologist is dispatched when clinician is ready to perform procedure
Processes all slide and block requests for internal and external consultations, including preparing appropriate paperwork, requesting material, pathologist review and sign off, shipping, and material returns
Assists with the preparation of slides and blocks for sendout testing
Contribute to departmental operations by performing other related duties as may be required and/or assigned
Monitors the laboratory computer system operations menu to ensure all operations are running and respond to the appropriate prompts to print daily reports. Notify appropriate computer operations staff concerning exceptions
Maintains and scans patient records according to government regulations and accreditation guidelines
Ensures that professional and personal activities conform to Memorial Medical Center strategic plan and philosophy regarding the Guest Relation Program
Performs other related work as required or requested
Qualification
Required
High school diploma or equivalent
Strong organizational skills
Basic communication skills required
Demonstrate the ability to type and use a keypad
Moderate physical effort
Preferred
Knowledge of insurance policy numbers and diagnosis coding definitions helpful
Knowledge of Medical Terminology
Knowledge of laboratory test codes and testing requirements
Company
Memorial Health
Memorial Health offers patient care, education, and research services.
Founded in 1897
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Charles D. Callahan, PhD, MBA, FACHE
President Memorial Hospital Group/President & CEO Springfield Memorial Hospital
Edgar J. Curtis
President and Chief Executive Officer
Recent News
2025-12-11
2025-11-10
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