Tootsie Roll Industries · 1 day ago
National Accounts Coordinator
Chicago, IL
Full-time
Onsite
Entry, Mid Level
2+ years expTootsie Roll Industries is seeking a Supply Chain Customer Analyst who will serve as a critical link between the company’s supply chain operations and key customers. This role focuses on analyzing customer demand, inventory levels, and ensuring product availability while improving service outcomes through data insights and teamwork.
Food and BeverageLogisticsFood DeliveryFood Processing
Hiring Manager
Itzel A.
Responsibilities
Customer Demand & Order Management
Review and monitor customer orders
Monitor, analyze, and validate customer demand forecasts and order patterns
Monitor and analyze customer inventory levels and suggesting customers next order quantities
Ensure timely and accurate order fulfillment in alignment with customer requirements
Partner with Demand Planning, Sales Service and Traffic teams to address order or delivery issues
Setup Customer Ship To locations as needed
Data Analysis & Reporting
Track and analyze supply chain KPIs such as fill rate, on-time delivery and inventory levels
Generate reports and dashboards to provide visibility into customer performance and trends
Identify root causes of service issues and recommend corrective actions
Collaboration & Communication
Serve as the primary supply chain point of contact for assigned customers
Work cross-functionally with Demand Planning, Traffic, Warehousing, and Sales Service teams to resolve customer concerns
Identify opportunities to streamline customer order processes and improve efficiency
Qualification
Required
Bachelor's degree (In Supply Chain Management, Business, Logistics, or a related field)
2–4 years of experience in supply chain, customer service, or data analysis (required)
Strong analytical skills with high proficiency in Excel, ERP systems, and business intelligence tools (SAP, Oracle, or similar)
Excellent communication and relationship-building skills
Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment
Preferred
Power BI Experience
Knowledge of McLane/ Wal Mart Systems is a plus (Retail Link)
Company
Tootsie Roll Industries
Launched in 1896 by the popularity of a single product--an oblong piece of chewy, chocolate candy--Tootsie Roll Industries has grown to become one of the country's largest candy companies, with a lineup that includes some of the world's most popular candy, chocolate, and bubble gum brands.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1979-11-06IPO
Leadership Team
Itzel A.
Corporate HR Business Partner
Recent News
TradingView
2026-02-12
MarketScreener
2025-10-23
2025-10-09
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