Contec, Inc. · 14 hours ago
IT Support Technician - Level 1
US-SC-Spartanburg
Full-time
Onsite
Entry Level
1+ years expContec, Inc. is a company focused on providing IT support services, and they are seeking an IT Support Technician - Level 1 to assist with end user system access and connectivity. The role involves troubleshooting and supporting various IT equipment and systems, ensuring a smooth computing environment for users.
Manufacturing
Responsibilities
Supports end user IT equipment and systems. Duties include but are not limited to:
Desktop/laptop imaging and setup
Desktop/laptop troubleshooting
Printer setup and troubleshooting
Software installation and troubleshooting
Mobile device support and troubleshooting including tablets and mobile phones
VoIP system support and troubleshooting
Limited maintenance of Active Directory and Office 365
Completes requests for support submitted through the IT department ticketing system in a timely manner and documents the actions taken to resolve the request
Completes all client hardware and software upgrades, and other projects as assigned from time to time by the IT management
Maintains and configures Zebra printers and handheld scanning devices
Documents all processes for repeatability and consistency
Participates and works within ISO 9001 quality standards guidelines in accordance with Contec’s quality goals
Others may be assigned
Qualification
Required
Working knowledge of and experience with general PC imaging and troubleshooting
Client server and network communication
Microsoft Operating Systems
Microsoft Office suite
Active Directory and Group Policy
Preferred
Associates degree in Information Technology or related fields
A+ certification or equivalent experience
Benefits
Competitive market salary
Climate controlled environment
PTO starting at 17 days
9 company observed holidays plus 1 floating holiday
Community service PTO (up to 40 hours annually)
Insurance benefits, including medical (PPO), dental, vision, short and long-term disability, life insurance
Two types of Flexible Spending Accounts, 1) Medical Spending Account and 2) Dependent Care Spending Account
401k and a company match (100% up to 3%, and then 50% of the next 2% deferred)
Tuition Reimbursement Opportunities
Family Benefits
Adoption Assistance Program, Infertility Treatment Coverage
Maternity and Parental Leave
Onsite Amenities
Onsite gyms, onsite health clinic, canteen for refreshment
Company
Contec, Inc.
At Contec, we are more than just a manufacturer; we are a trusted partner in maintaining the highest standards of cleanliness and hygiene in mission-critical environments.
501-1000 employees
H1B Sponsorship
Contec, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (4)
Funding
Current Stage
Late StageLeadership Team
Amanda Plumley
Learning and Talent Development Partner
Darleen Cassidy
Sr. Business Partner HR
Recent News
EIN Presswire
2025-02-18
GlobeNewswire News Room
2023-11-16
2023-09-11
Company data provided by crunchbase