FOX Tech · 10 hours ago
IT Support Technician
Milwaukee, WI
Full-time
Onsite
Entry, Mid Level
$67K/yr - $100K/yrFox Corporation is a leading media company producing and distributing content through brands like FOX News and FOX Sports. They are seeking an experienced IT Support Technician to provide technical support for desktop computers, servers, and networks, ensuring seamless operation of technology within the television station.
Broadcast Media
Responsibilities
Includes the installation, configuration, and ongoing usability of desktop and laptop computers, mobile devices, applications, and related technology within established FOX standards and guidelines
Support a user base of approximately 175 employees
Recommend and perform hardware and software upgrades on systems to ensure security, reliability, performance, and longevity
Ensure systems interconnect seamlessly with diverse systems
Deploy new or upgraded technologies as required
Maintain hardware/software inventory for all managed technologies
Support the station's virtual environment
Assist with maintaining the station's infrastructure
This includes but is not limited to technical support of the station’s servers (Windows/Lunix)/computers (Windows/macOS)
Activities will require interaction with other members of the FOX Technology teams, Station group and vendors to diagnose and resolve unique, non-recurring problems
All work performed requires initiative, good judgment and must be able to resolve issues and isolate faults methodically
Assist with the creation and maintenance of technical documents used for planning and supporting local servers and networks
Must be able to follow defined procedures and processes and to deal with frequent changes, and unexpected events
Exhibit sound and accurate judgment and logical reasoning along with the ability to learn quickly
Qualification
Required
Bachelor's Degree or related experience is required
Microsoft Windows and Linux server operating systems
DHCP and DNS
Microsoft Windows and Apple macOS operating systems, along with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)
Network printing and multi-function devices
Diagnostic tools for on-prem, cloud, computer and network environments
Systems and components for servers, workstations, and laptop computers
Knowledgeable on collaboration applications (Slack, Box, Google Workspace, Password management, and Zoom)
Actively explore and adopt emerging technologies, including AI-driven tools, to enhance problem resolution, automate routine tasks, and continuously improve the end-user support experience
Preferred
Knowledgeable in basic IP networking and troubleshooting
Knowledgeable in Virtualization (VMware, Nutanix, AWS Outpost), SAN Storage (HPE, NetApp, and Isilon)
Knowledgeable in Cloud Services - Amazon EC2 Compute, S3 Storage & Workspaces
Knowledgeable in security protocols and remediation
Knowledgeable in broadcast systems (Avid, Grass Valley, Evertz, BitCentral, Chyron, Sony, Ross)
Knowledgeable in Infoblox DHCP and DNS
Knowledgeable in telephony PBX / VOIP – Cisco Call Manager
Apple and/or HP Desktop/Laptop, HPE ProLiant and/or Dell Servers, Tablets and Smartphones, Cisco and/or Arista Switch Hardware Platforms
Applications/Software: Veeam, Imaging Tools, OKTA, AWS workstations, CrowdStrike, ServiceNow, Tanium
Benefits
Medical/dental/vision
Insurance
A 401(k) plan
Paid time off
Other benefits in accordance with applicable plan documents
Company
FOX Tech
Make Your Mark Here. At FOX, we pride ourselves in shaking things up and making things happen.
5001-10000 employees
H1B Sponsorship
FOX Tech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (7)
2023 (20)
2022 (12)
2021 (11)
2020 (7)
Funding
Current Stage
Late StageCompany data provided by crunchbase