Crew · 7 hours ago
Data Analyst - Marketing Analytics
Crew is a company that helps clients deliver change through IT project delivery and business process improvement. They are seeking a Data Analyst to bring data insights to life with predictive and descriptive analytics, create business intelligence dashboards, and perform advanced survey analytics.
ConsultingInformation Technology
Responsibilities
Integrate various data sources, including survey data, operational data, and behavior data to identify trends and opportunities to improve experience
Work with Voice of Customer (e.g., NOS, customer effort) and identify actionable insights from the data to drive improvements
Conduct advanced survey analytics, such regressing analysis, cluster analysis, or factor analysis
Develop analytic solutions to optimize customer experience measurement
Design and build reports and dashboard that enable business teams to understand key customer metrics and trends
Develop customer segmentations/personas
Qualification
Preferred
Experience with journey maps and journey analytics is a plus
Experience with website analytics is a plus
Power BI experience
Adobe Web Analytics experience
Alteryx experience
Excel experience
Benefits
Comprehensive healthcare package (medical, dental, vision)
Disability and group term life insurance
Health and flexible spending accounts
Utilization bonus
401(k) with match
Flexible time off for salaried employees
Parental leave for salaried employees
Flexible work arrangements
Company
Crew
Founded in tandem with Turnberry Solutions, Crew serves as an innovative talent development program for both Turnberry and our clients by focusing exclusively on high-performing early-career consultants.