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PeopleSoft FSCM Technical Lead (L2/L3 Support) :: Durham, NC( Onsite) jobs in United States
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Teal Insurance Management · 12 hours ago

PeopleSoft FSCM Technical Lead (L2/L3 Support) :: Durham, NC( Onsite)

Teal Insurance Management specializes in providing reliable and transparent insurance guidance. They are seeking a PeopleSoft FSCM Technical Lead to provide expert-level technical support for PeopleSoft FSCM applications, focusing on troubleshooting and resolving technical issues while ensuring system stability.
Insurance
Hiring Manager
Ajeet Kumar
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Responsibilities

Provide expert-level technical support for PeopleSoft FSCM applications and systems
Focus on troubleshooting and resolving technical issues
Ensure system stability
Work closely with cross-functional teams to support system updates
Manage printer setups
Ensure a high level of customer satisfaction through effective communication and resolution

Qualification

PeopleSoft FSCMTechnical SupportTroubleshootingL2/L3 SupportCustomer ServiceSystem IntegrationCommunication

Required

Proficiency in Technical Support, Troubleshooting, and Printer Support
Strong Customer Service skills to effectively address client questions and concerns
Excellent Communication skills for clear and effective interactions with clients and team members
Ability to analyze and resolve complex technical issues in PeopleSoft FSCM applications
Experience with L2/L3 support and working in a dynamic customer-facing environment

Preferred

Knowledge of system integration best practices and configurations is a plus
Bachelor's degree in Computer Science, Information Technology, or a related field is preferred

Company

Teal Insurance Management

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Teal Insurance Management provides clear, reliable, and transparent insurance guidance for individuals and businesses.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase