PNC · 11 hours ago
Release Manager - SRC Process Team
TX - Dallas
Full-time
Onsite
Senior Level
$65K/yr - $145K/yr
5+ years expPNC Bank is a leading financial institution dedicated to delivering the best experience for its customers. As a Release Manager, you will manage multiple aspects of technology releases, ensuring the integration of applications and systems, while also leading quality checks and mentoring others in release coordination.
FinanceBankingFinancial Services
No H1B
Responsibilities
Manages multiple aspects of technology releases, ensuring the coordinated integration of applications and systems within various portfolio stream
Serves as a subject matter expert while partnering with various teams to build release schedule and project plan/milestones for an application and/or project. Leads the build and maintenance of the infrastructure for configuration and release management, for new or enhanced application systems
Leads the quality check on change releases to ensure processes are following enterprise standards, guidelines and best practices. Creates and maintains deployment plan success guides within segments and projects ahead of release execution. Oversees configuration management procedures and processes
Consults and collaborates with peers to provide oversight and ensure proper use of tools, methods and schedules to enable compliance with the change management process
Executes change management processes appropriately. Documents release management process improvement opportunities and ensures proper escalation as needed
Mentors and trains others on release coordination, deployment, and overall best practices
Qualification
Required
10+ year of experience in Technology Change environment preferred
Technical background with a mindset for change and process, SRE background a plus
Microsoft Office tools including Excel, Word, PowerPoint, and Visio
Proficient with Teams, Confluence, and Jira
Ability to build and maintain process mapping
Ability to manage process work efforts from gathering requirements to standing up solutions to support an IT Operations organization
Working knowledge of ServiceNow including report and dashboard generation
Proficient with ITIL principles
Highly organized, detail oriented, results focused
Excellent analytical, problem-solving, communication skills
Project management, leadership skills a plus
Software development skills a plus
Risk background a plus
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience
Specific certifications are often required
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Bachelors
Preferred
Application Development
Business Management
Communication
Customer Solutions
Design
Group Problem Solving
IT Service Management (ITSM)
JIRA Tool
Process Improvements
Release Management
ServiceNow Platform
Software Solutions
User Experience (UX) Design
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Keith Hayes
SVP, PNC Aviation Finance
M
Michael Gaber
Senior Vice President - Originations
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