OCHIN, Inc. · 22 hours ago
MANAGER, EHR REVENUE CYCLE
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $191K/yr
6+ years expOCHIN is a rapidly growing national nonprofit health IT organization dedicated to transforming health care delivery to drive health equity. The Manager, EHR Revenue Cycle leads the training and development of revenue cycle apprentices, ensuring they are effectively integrated into the operations division while continuously improving training programs and processes.
Non ProfitHealthcareHealth Care
Responsibilities
Manage multiple apprentices through their employment lifecycle, including their recruitment, training and development, rewards and recognition, and performance coaching and management. Provide coaching and support continuous learning for staff on topics relevant to their job
Develop and lead a apprentice development program that includes curriculum, training, assessment, with opportunities to deepen and apply skills through resolution of JIRAs in partnership with OCHIN Operations team
Manage and coordinate team objectives, resourcing, tasks and projects; organizing the team’s tasks and projects and tracking productivity and schedules to measure against set goals and initiatives
Ensure that goals are aligned with OCHIN strategic direction and that projects and project tactics align with organizational goals
Ensure staff are adhering to standards, including corporate policies, team standard operating procedures and service level agreements with our members, with a clear process for consistent delivery of status reporting for project progression
Proactively analyze portfolio for risks and issues and recommend prevention and mitigation steps. Ensure that project deadlines are met, and that escalation process is followed when deadlines are at risk
Design, maintain, and optimize team standard operating procedures, templates, and tools
Contribute to OCHIN Build Best practice documentation
Build and maintain strong relationships with members and staff at all levels of the organization; negotiate difficult conversations to a desired end while maintaining trust and respect
Partner with leaders across the organization to optimize work, projects, and programs for overall organizational success
Attend regular committee meetings to drive systems thinking and operational excellence throughout OCHIN’s business
Tracking and measuring department, project, and individual performance goals
Other duties as assigned
Qualification
Required
Bachelor's degree in IT, healthcare, health informatics, related field, or equivalent experience; master's degree preferred or equivalent relevant combination of education and experience
Certification in at least one of the following applications is required (more than one is preferred): EHR Maintenance and Install: Resolute PB, Resolute Hospital Billing, Compass Rose, or Cogito
6+ years of progressively professional experience in business service area, in a healthcare and/or IT setting required
Experience leading Change Control and Design Review processes, required
A keen sense of excellent customer service and how to deliver it effectively in all situations
Strong leadership skills, in support of the organization's needs
Strong verbal and written communication skills
Proficiency in Microsoft Office suite
Ability to travel may be required based off business needs
Preferred
Experience working with Epic in both inpatient and outpatient settings
Experience with OCHIN Epic
Experience with JIRA
Experience leading a team of technically-skilled Epic application experts
Ability to configure and develop Epic features and enhancements
Proficiency in Smartsheet or similar project management system
Benefits
A generous compensation package
Supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement
A comprehensive range of benefits
Company
OCHIN, Inc.
OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Abby Sears
President & CEO
Brenda Garske
Chief Financial Officer
Recent News
American Health Information Management Association (AHIMA)
2025-04-28
Company data provided by crunchbase