Blue Acorn iCi · 21 hours ago
Customer Journey Analytics (CJA) Developer
United States
Full-time
Remote
Mid LevelBlue Acorn iCi is a digital experience partner that helps global brands design, build, and optimize customer engagement. They are seeking a Customer Journey Analytics (CJA) Developer responsible for implementing and maintaining analytics solutions within Adobe Customer Journey Analytics, focusing on migrating from Adobe Analytics to CJA and ensuring reporting accuracy.
Information Technology & Services
No H1B
U.S. Citizen Only
Responsibilities
Build and maintain projects within CJA Workspace
Recreate AA Workspace projects manually in CJA
Develop and configure segments, filters, and calculated metrics
Optimize projects for performance, clarity, and usability
Execute component recreation for AA → CJA migrations
Validate component parity between AA and CJA environments
Identify gaps introduced by migration utilities and resolve them
Support documentation of recreated logic and configurations
Understand and apply AA administrative configurations including: Marketing channel rules, Processing rules, Classifications
Translate configuration intent into CJA reporting structures
Assist in identifying configuration dependencies impacting migration
Validate reporting outputs and metric accuracy
Troubleshoot discrepancies between AA and CJA reports
Conduct QA across projects, segments, and calculated metrics
Ensure alignment with governance and naming standards
Partner with analytics teams to implement reporting requirements
Work with data engineering teams on dataset readiness and validation
Support architects and leads during migration planning and execution
Maintain technical documentation and tracking plans
Qualification
Required
Hands-on experience with Adobe Analytics Workspace
Experience building projects within Customer Journey Analytics
Familiarity with AA → CJA migration processes
Understanding of event-based analytics and dataset-driven reporting
Marketing channel configuration concepts
Processing rules and classifications
Segment and calculated metric creation
Workspace project structure and optimization
Strong troubleshooting and validation abilities
Attention to reporting accuracy and detail
Ability to translate business requirements into analytics components
Clear documentation and communication skills
Preferred
Familiarity with Adobe Experience Platform datasets and schema concepts
Exposure to Web SDK or digital data collection frameworks
Experience supporting enterprise analytics implementations
Experience working within MarTech ecosystems
Benefits
Medical, dental and vision insurance
Life insurance
Disability
Paid time off
401(k)
And more!
Company
Blue Acorn iCi
Blue Acorn iCi, an Infosys Company, is the leading digital customer experience company pioneering what’s possible through the convergence of analytics, digital commerce, customer experience, and experience-driven commerce offerings.
Founded in 2008
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Chris G.
Chief Executive Officer
Judy Geaslen
Chief Financial Officer
Company data provided by crunchbase