Mighty Citizen · 22 hours ago
Project Coordinator
Mighty Citizen is an improvement agency that helps mission-driven organizations through strategic thinking and digital transformation. They are seeking a Project Coordinator to assist Project Managers in ensuring tasks and deadlines are communicated effectively, while also providing scheduling support and managing project documentation.
AdvertisingMarketingBrand Marketing
Responsibilities
Assist Project Managers with ensuring all team members are informed of pending tasks, deadlines, and next steps within the project scope of work
Provide scheduling support to the project manager, user experience (UX), marketing, design, and development teams through all phases of a project’s lifecycle
Work with the project manager to ensure timely and accurate status reporting for client projects
Work with the project manager to maintain and update the project schedule
Create and manage process and project documentation (for example, client Content Management System training manuals and PMO best practices guide)
Manage the process of integrating content into the Content Management Systems we build for clients
Manage the quality assurance testing process to ensure Mighty Citizen solutions meet or exceed client expectations and align with defined project goals
Manage the process of training clients on their website’s Content Management System
Nurture ongoing client relationships
Prepare presentation materials and documents for internal and client-facing meetings
Work with Project Managers to prepare and facilitate internal and client-facing meetings
Participate in internal and client-facing meetings, document meeting notes and feedback, and translate into action items/next steps
Continually evaluate project management systems and contribute suggestions for process improvements
Update weekly project resourcing estimates and work with Project Managers on ways to reduce hours when necessary
Work with Project Managers and the Production Manager to identify resourcing conflicts and ensure accurate workload estimations on projects
Other tasks required to make you and the company successful
Qualification
Required
2 - 3 years of project coordination or project management experience (web and/or marketing project coordination/management is a plus)
A bachelor's degree or equivalent work experience
Experience using common productive and project management tools (Microsoft Office, Google Drive, email programs, project management systems, etc.)
A positive attitude with clients and team members
Strong foundational skills in organization, collaboration, and communication with an eagerness to develop leadership abilities
Experience scheduling resources across projects and an aptitude for resolving conflicts between competing priorities
Familiarity with project management principles and an ability to support senior staff in tasks such as documenting project requirements, drafting client communications, and monitoring project schedules
Beginner knowledge of web development, including some familiarity with best practices and standards related to writing for the web, user experience design, search engine optimization, and HTML/CSS
A history of successfully managing multiple duties in a fast-paced agency environment
Preferred
Experience with managing remote teams is a plus
Benefits
Competitive salary
Flex schedules
Medical insurance
Fully paid dental & vision insurance
Fully paid disability & life insurance
Generous PTO
Paid time off for appointments
All staff winter break at the end of the year
401k with match
Additional PTO / pay at employment milestones
4-week sabbatical as 10-year benefit
Paid time off for volunteering
Paid parental leave
Bereavement leave
Profit-sharing
Referral bonus
Professional development budget
Cross-team mentorship
Beautiful, East Austin office or U.S. remote