St. Jude Children's Research Hospital - ALSAC · 16 hours ago
Manager, Creative Content Enablement (Bilingual – English/Spanish)
Memphis, TN
Full-time
Hybrid
Mid, Senior Level
6+ years expSt. Jude Children's Research Hospital - ALSAC is a respected nonprofit organization dedicated to curing childhood cancer. The Manager of Creative Content Enablement leads the Brand Creative Content Enablement team, ensuring that all creative and marketing materials meet the highest standards of quality and compliance while fostering a culture of operational excellence.
Non ProfitFinanceHealthcareCharityFinancial ServicesHealth Care
Responsibilities
Lead and manage the Brand Creative Content Enablement team, ensuring all creative and marketing content adheres to ALSAC/St. Jude brand guidelines, legal standards, HIPAA, BBB requirements, and all regulations related to patient privacy and PHI protections
Coach, mentor, and develop team members, assessing capabilities and supporting ongoing professional and career growth
Promote a culture of continuous improvement, identifying opportunities to streamline processes, enhance efficiency, and elevate team excellence
Oversee quality assurance processes for content development, proofing, and editing to ensure accuracy, consistency, and adherence to organizational best practices
Review, edit, and approve Spanish-language materials, ensuring linguistic accuracy, cultural relevance, and compliance with legal and brand standards
Advise on the development and evolution of content compliance guidelines, including best practices for the use of patient and family stories, images, and other sensitive assets
Collaborate with the Sr. Director, Brand Center of Excellence, Legal, and other key stakeholders to define, implement, and enforce policies, workflows, and procedures that strengthen compliance and operational effectiveness
Educate and train internal staff and new hires on compliance requirements, legal considerations, and content creation best practices, helping to deepen organizational understanding of compliant storytelling and brand stewardship
Maintain positive, professional relationships with third-party organizations, volunteers, and external partners, representing ALSAC/St. Jude with excellence
Represent ALSAC/St. Jude Children’s Research Hospital in all interactions in a manner that reflects positively on the mission, brand, and fundraising efforts
Qualification
Required
6+ years of professional experience in content compliance, marketing, communications, or a related discipline, including 2+ years in a supervisory or management role
Fluency in English and Spanish (written and verbal) required
Experience reviewing, editing, and approving Spanish-language content, ensuring accuracy, consistency, and cultural relevance
Strong understanding of legal, regulatory, and brand compliance standards related to creative content, including HIPAA, PHI protections, BBB guidelines, copyright, and trademark requirements
Demonstrated expertise in proofreading, editing, quality control, and content compliance for both English and Spanish materials
Ability to interpret complex instructions, communicate clearly, and influence stakeholders at all levels
Experience with content management systems, workflow tools, and operational process development
Proven ability to lead teams, build collaborative relationships, and drive operational excellence
Preferred
Bachelor's degree in Marketing, Communications, or related field preferred
Benefits
Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
401K Retirement Plan with 7% Employer Contribution
Exceptional Paid Time Off
Maternity / Paternity Leave
Infertility Treatment Program
Adoption Assistance
Education Assistance
Enterprise Learning and Development
And more
Company
St. Jude Children's Research Hospital - ALSAC
ALSAC is the largest healthcare-related charity in the United States.
1001-5000 employees
H1B Sponsorship
St. Jude Children's Research Hospital - ALSAC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (23)
2023 (14)
2022 (21)
2021 (20)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Ike Anand
President and CEO
Samantha Maltin
Chief Marketing & Brand Officer
Recent News
2025-11-18
Company data provided by crunchbase