National Apartment Association (Naahq) · 16 hours ago
Governance Programs Manager
Arlington, VA
Full-time
Hybrid
Mid Level
3+ years expThe National Apartment Association (NAA) is a leading voice and resource for the rental housing industry, advocating for its members. They are seeking a Governance Programs Manager responsible for providing administrative support to the Director of Governance and the NAA Board, managing volunteer committee appointments, and ensuring compliance with organizational policies.
Non ProfitAssociation
Responsibilities
Deliver essential administrative and operational assistance to the Director of Governance and the NAA Board of Directors
Maintain accurate Board member data records
Manage conference registration and hotel bookings for Board members and Past Chairs, ensuring accuracy and prompt confirmation
Process Board expenses in Concur, ensure compliance, resolve issues, and maintain financial records
Update and manage Board documents and user access on the virtual platform
Maintain up-to-date content on NAA Board of Director webpages
Manage the volunteer application and selection process, including the design of forms and outreach materials
Vett candidates, coordinate committee appointments, and maintain confidential records related to committee volunteers
Record committee appointment details in the member database, maintain committee member data records and distribute them to all key stakeholders
Distribute committee rosters and notify volunteers of their committee service appointments, including detailed information about their term lengths, assigned roles, and specific responsibilities
Prepare the annual delegate allocation report for stakeholders, ensuring the data on assignments is accurate and timely
Manage the delegate member appointment process, and serve as the main point of contact for key stakeholders
Maintain documentation and manage delegate data, including delegate change forms to ensure accuracy and compliance with organizational policies
Communicate appointment details clearly and ensure the appointment cycle adheres to established standards and timelines
Qualification
Required
Minimum of 3-5 years' experience in board support, managing volunteer programs or association management
Proficiency with MS Office and Teams, Salesforce, and Concur
Demonstrated ability to work independently with minimal supervision
Exhibit strong project management, analytical, and problem-solving skills
Ability to prioritize and manage multiple projects, processes, and stakeholders efficiently and effectively within tight time constraints
Must demonstrate a high level of ethics, integrity, professional conduct and handle confidential information with discretion
Preferred
Trade association or non-profit experience
Strong understanding of governance structures and policy compliance
Proficiency or experience with OpenWater, AnyBill, Ironclad, and Higher Logic
Benefits
Flexible Hybrid schedule (2 days in office)
Competitive pay
Growth focused, ‘people first’ company culture
Generous PTO and sick leave
Health, vision, dental and more including newly added infertility coverage!
11 NAA holidays + 1 floating holiday of your choice!
Company
National Apartment Association (Naahq)
The National Apartment Association envisions a world where rental housing is a valued partner in every community.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Pinnegar
President and CEO
Emily Hall, CMP
Director, Partnerships
Recent News
Morningstar.com
2025-08-18
HousingWire.com
2025-07-24
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