Nortal · 9 hours ago
Delivery Manager
USA
Full-time
Hybrid
Senior Level, Lead/Staff
$140K/yr - $195K/yr
10+ years expNortal is a global technology consulting company that drives digital transformation across various sectors, impacting over half a billion lives. As a Delivery Manager, you will lead cross-functional teams to deliver digital solutions, influencing client outcomes and team growth while ensuring delivery excellence.
ConsultingSoftwareInformation TechnologyProfessional Services
Responsibilities
Lead multiple delivery teams across complex, multi-project engagements in the Americas
Support the Delivery Director with annual account planning, including realistic expectations for team and revenue growth
Partner with the Delivery Director to define yearly financial plans covering account revenue and project margins
Ensure agreed revenue targets are fully aligned with resource and capacity planning
Define delivery KPIs and ensure alignment with client objectives and internal performance targets
Own delivery timelines, budgets, and risk management, with a strong focus on transparency and proactive escalation
Validate delivery plan feasibility from a software delivery perspective
Foster strong collaboration and clarity between technical and business stakeholders
Clearly communicate delivery needs, timelines, and strategies to ensure alignment between client expectations and execution
Understand, manage, and report on project budgets and financial performance
Monitor team capacity and escalate significant deviations from plan to the Delivery Director
Continuously improve delivery practices to drive innovation, efficiency, and measurable business outcomes
Support Client Partners, Customer Success Managers, and the Delivery Director in client proposals and sales activities
Develop realistic delivery timelines and resource plans
Define financial commitments and ensure delivery can be executed within promised budgets
Manage hiring and recruiting for assigned delivery teams
Develop staffing plans aligned with workload and delivery needs
Participate in interviews for consultants within the assigned portfolio
Lead and manage multiple delivery teams simultaneously
Build, organize, and scale teams by monitoring performance, motivating team members, and working closely with HR
Grow and mentor TPMs and TSMs (Team Success Managers), supporting individual growth, client success, and Nortal’s long-term objectives
Collaborate with internal and external stakeholders, including third-party vendors, sales, marketing, and legal teams
Foster a coaching culture where continuous learning, feedback, and professional development are embedded in daily work
Build and maintain strong relationships with key vendors and external partners, managing vendor performance
Communicate effectively across subject areas and provide practical, actionable guidance to all stakeholders
Qualification
Required
10+ years of consulting experience across multiple client engagements
5+ years of people and delivery management experience
Previous experience as a senior Technical Project Manager or Technical Delivery Manager
Experience managing multiple client accounts with varying client profiles and needs
Bachelor's degree or higher in Computer Science or a related field strongly preferred
Proven experience leading distributed delivery across multiple regions and time zones
Strong client-facing capabilities, including managing scope, expectations, and delivery trade-offs
Excellent negotiation, conflict management, and resolution skills
Proven ability to build, organize, and scale teams while maintaining high performance and engagement
Practical experience applying delivery-relevant Agile methodologies (Scrum, Kanban, SAFe, DAD, etc.) to create high-performance delivery operations
Strong ability to context-switch and provide proactive feedback and communication
Solid technical understanding and relevant industry experience
Experience with project financial management, including P&L, planning, forecasting, and analysis, is a plus
Ability to lead and inspire distributed teams across North America, LATAM, and Europe
Benefits
Flexible package for health insurance and sports initiatives
Flexible working hours
Work From Anywhere program
Nortal Nomad program for people wanting to move short-term to some other country
Company
Nortal
Nortal is a professional services company, specializing in strategy and technology consulting and information technology services.
1001-5000 employees
H1B Sponsorship
Nortal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$149.94MKey Investors
Enterprise Investors
2024-01-22Debt Financing· $54.39M
2019-05-29Debt Financing· $55.69M
2018-05-25Series Unknown· $13.99M
Leadership Team
P
Priit Alamäe
Founder and CEO
Recent News
2025-11-10
2025-11-10
2025-10-13
Company data provided by crunchbase