Duke University · 19 hours ago
STAFF SPECIALIST
Raleigh, NC
Full-time
Onsite
Mid Level
3+ years expDuke University is a prestigious academic institution known for its School of Medicine, which is committed to improving human health through interdisciplinary collaboration. The Staff Specialist will plan, coordinate, and participate in specialized programs related to employee occupational health and wellness, ensuring efficient clinic operations and administrative support.
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Responsibilities
Perform routine administrative duties to ensure optimum clinical flow of clinic services, including surveillance, work-related injuries, infectious disease exposures, and employee compliance issues
Answer and appropriately route telephone calls, responding to routine inquiries and escalating issues as needed
Appointment scheduling, registration, and discharge of clients for clinic services
Block and/or open clinic schedules as directed, including rescheduling appointments
Schedule appointments for visits (new hires, annual surveillance, injury care, fitness for duty), confirm date/time, and provide directions as needed
Registration and discharge of clients from clinic services, including scheduling return appointments and referrals, as well as updating work restrictions
Process new employee clearances, including review and verification of required health documentation and entry of clearance information into applicable systems
Work proficiently in multiple databases, multitasking, and inputting information into several systems, including STIX, Remote Clearance, and Transfer Database
Develop and build relationships with other Duke and non-Duke clinics to provide employees with their needed specialty care
Support EOHW’s Physical Therapy team through communication with employees, Workers’ Compensation adjusters, and EOHW providers
Enter data in Agility for the OSHA 300 log and fax forms to OESO
Email Health Recommendation forms to supervisors
Data entry, audit, and update Provider and RN charts for accuracy and completeness
Perform daily evaluation of clinic reconciliation reports for clinic provider activities, including making corrections, dispositioning pending encounters, communicating with OEM personnel, and correcting billing errors as needed
Prepare and analyze clinical activity reports
Maintain confidential employee records, including composition, retrieval, and filing duties and management of terminated employee files in accordance with record retention policies
Assist in other EOHW roles and duties as operational needs arise at any EOHW, Live for Life or PAS clinic location
Qualification
Required
Work generally requires three years of clerical or research experience to acquire skills in administrative or project research responsibilities as well as accepted office organization, communications and research practices
A bachelor's degree in a field of study directly related to the specific position may be substituted for the education and two years of experience requirement
An Equivalent Combination Of Relevant Education And/Or Experience
Company
Duke University
Duke University is a private research university providing undergraduate and postgraduate education in medicine and other disciplines.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$71.15MKey Investors
North Carolina Biotechnology CenterUS Department of EnergyGlaucoma Research Foundation
2023-02-17Grant· $0.11M
2022-09-19Grant
2022-03-09Grant· $0.05M
Leadership Team
Barry Myers
Professor and Director
Dan Ariely
Professor
Recent News
2026-02-11
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2026-01-23
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