Acrisure · 1 day ago
Director, Internal Enterprise Communications
Grand Rapids Metro
Full-time
Onsite
Senior Level, Lead/Staff
$170K/yr - $236K/yr
10+ years expAcrisure is a global fintech leader empowering businesses with innovative solutions. The Director of Internal Enterprise Communications is responsible for shaping and executing the company's internal communications strategy, ensuring alignment with business goals and enhancing employee engagement across the organization.
FinanceProperty & Casualty InsuranceFinancial ServicesInsuranceInsurTech
Responsibilities
Develop and lead the enterprise-wide internal communications strategy, ensuring alignment with business goals, culture initiatives, and global priorities
Serve as a strategic advisor to senior leaders on internal messaging, engagement approaches, and communication best practices
Partner with HR and executive leadership to support organizational transformation, change management, and culture-building initiatives
Own the creation and delivery of high-impact internal communications, including company announcements, leadership messages, and enterprise storytelling
Ensure clarity, consistency, and quality of all internal communication materials globally
Develop messaging frameworks and editorial guidelines to elevate communication standards across the organization
Lead global campaigns that promote employee engagement, culture, organizational priorities, and leadership visibility at local and global levels across the enterprise
Oversee planning and execution of enterprise events such as town halls, leadership forums, and employee updates
Ensure internal communications are tailored to diverse markets, languages, and cultural contexts
Partner closely with senior executives to craft clear, strategic communications, including talking points, presentations, speeches, video scripts, and leadership updates
Prepare executives for employee-facing engagements and ensure consistent messaging across functions and regions
Oversee global internal communication channels (e.g., intranet, newsletters, digital screens, enterprise social platforms), ensuring content is relevant and optimized
Establish governance for internal channels, including posting standards, content calendars, and quality control processes
Identify opportunities to introduce new tools or capabilities to improve reach and engagement
Establish KPIs to measure communication effectiveness, employee engagement, and channel performance
Provide insights and recommendations to enhance impact and improve the employee experience
Drive a continuous improvement mindset grounded in analytics and stakeholder feedback
Lead and develop a high-performing internal communications team; provide coaching, direction, and professional development
Foster an inclusive, collaborative, and high-accountability environment focused on excellence and innovation
Partner with Corporate/External Communications, Public Affairs, Corporate Citizenship and Partnerships, Events, Enterprise Marketing, and related functions, and other internal teams to ensure communications accurately reflect company priorities and initiatives
Coordinate with business units and functional leaders to gather insights, validate messaging, and create aligned narratives
Manage external agencies, freelancers, and other partners as needed to support content development and project execution
Qualification
Required
Ability to connect messaging to enterprise strategy and anticipate communication needs
Skilled at advising executives and driving alignment across functions and regions
Understands how to tailor messages to diverse cultural and regional contexts
Strength in building relationships with leaders and stakeholders across the organization
Experience developing, maintaining, measuring and improving best in class company Intranet
Delivers high-quality work while managing multiple priorities and tight timelines
Exceptional writing, editing, and storytelling skills with the ability to translate complex topics into clear, compelling messages
Demonstrated success supporting senior executives and leading enterprise-wide communications initiatives
Strong understanding of change management communications, culture-building strategies, and employee engagement best practices
Ability to operate with discretion, sound judgment, and a strong sense of urgency in a fast-paced environment
Familiarity with internal communication platforms (e.g., Microsoft 365 tools like SharePoint, Teams, etc.)
Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or related field
10+ years of experience in corporate communications or internal communications, with at least 5 years in a leadership role
Proven experience leading internal communications in a global or complex multi-region organization
Preferred
Master's degree in Communications, Public Relations, Journalism, Marketing, or related field
Experience in global matrixed organizations or high-growth environments
Benefits
Comprehensive medical insurance
Dental insurance
Vision insurance
Life and disability insurance
Fertility benefits
Wellness resources
Paid sick time
Generous paid time off and holidays
Employee Assistance Program (EAP)
A complimentary Calm app subscription
Immediate vesting in a 401(k) plan
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Commuter benefits
Employee discount programs
Paid maternity leave
Paid paternity leave (including for adoptive parents)
Legal plan options
Pet insurance coverage
Company
Acrisure
Acrisure offers financial services solutions for insurance, reinsurance, real estate, cyber services, and asset and wealth management.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$11.37BKey Investors
Bain Capital Special SituationsAbu Dhabi Investment AuthorityBDT & MSD Partners
2025-06-06Debt Financing· $550M
2025-05-20Private Equity· $2.1B
2024-06-05Debt Financing· $1.6B
Leadership Team
Greg Williams
Co-Founder, Chairman & CEO
Mark Wassersug
Chief Technology Officer
Recent News
Beinsure - Insurance, Reinsurance, InsurTech Insights
2026-01-14
2025-12-08
Company data provided by crunchbase