University of Iowa · 10 hours ago
Clerk III - Center for Disabilities & Development
Iowa City, IA
Full-time
Onsite
Entry, Mid Level
2+ years expThe University of Iowa's Center for Disabilities and Development is seeking a full-time Clerk III. This role involves performing and coordinating clerical work, evaluating patient information, and providing customer service in a healthcare setting.
Higher Education
Responsibilities
Serves as point of check-in/scheduling in main lobby
Provides direction to patients and visitors
Records and checks patients into parking system
Voaltes appropriate clinical staff to notify of patient arrival and location
Evaluates, prioritizes and processes all incoming patient information from fax, mail, Epic in-basket, telephone and additional sources; sorting by the patient, document type the and number of pages; scans information into EPIC and updates referral shells appropriately
Review, organize, and prepare internal and external patient documentation to be scanned into EPIC. Scan and download patient documents
Obtains medical records needed for processing requests for medical information
Process requests received from patients via MyChart messaging
Answers and provides customer service to the callers on the CDD toll-free line; directing the caller to the appropriate department or person; and responding to all messages in the voicemail inbox daily and periodically throughout the day
Assembles and disseminates pre-service packets for new referrals and returning patients
Provides backup to other Clinical Operations staff members as needed including medical records, DAR prep, confirmation calls, rescheduling same-day cancels, and scoring patient forms
Performs other projects and tasks as assigned
Qualification
Required
Any combination of related clerical office experience, related undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment
Preferred
Knowledge of medical terminology
Public contact/customer service experience
Knowledge of HIPPA guidelines and laws regarding release of medical information
Experience working with electronic medical records systems
Experience with release of medical information
Knowledge of UI Health Care policies and procedures
Company
University of Iowa
On our beautiful campus spanning the Iowa River, our faculty and staff enjoy access to an array of cultural, educational, and recreational activities.
10001+ employees
H1B Sponsorship
University of Iowa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (353)
2024 (300)
2023 (244)
2022 (217)
2021 (201)
2020 (193)
Funding
Current Stage
Late StageLeadership Team
Kurt H.
Assoc. Professor, E-MBA Business, UI College of Business; Advised 300 companies globally, CEO
Vince Nelson
President & CEO
Recent News
Corridor Business Journal
2025-07-11
Corridor Business Journal
2025-04-09
Corridor Business Journal
2025-02-20
Company data provided by crunchbase