Deloitte · 12 hours ago
Business Systems Analyst + Robotic Process Automation Contractor
Deloitte is a leading professional services firm that values inclusivity and unique perspectives. They are seeking a Business Systems Analyst Contractor to partner with business and technology stakeholders to identify automation opportunities, define requirements, and support the delivery of projects from discovery through implementation.
AccountingFinanceConsultingLegalProperty & Casualty InsuranceProfessional ServicesFinancial ServicesRisk Management
Responsibilities
Lead process discovery and document current/future state workflows (e.g., BPMN, swim lanes), pain points, and automation suitability
Elicit and manage requirements (functional/non-functional) for RPA automations, including exception handling, business rules, and handoffs
Produce BA artifacts such as user stories, acceptance criteria, process maps, use cases, requirements traceability matrix (RTM), and test scenarios
Partner with RPA developers and solution architects to translate business needs into implementable designs (queues, orchestrations, integrations, triggers)
Support automation intake and prioritization (complexity, ROI, risk, stability, control considerations)
Facilitate workshops with SMEs to validate requirements, confirm edge cases, and align stakeholders
Coordinate UAT (User Acceptance Testing) planning and execution; triage defects; confirm readiness for release
Ensure automation designs meet controls, auditability, and security needs (access, credentials, segregation of duties, logging)
Track and report outcomes (cycle time reduction, error reduction, capacity release) and support continuous improvement post go-live
Qualification
Required
Bachelor's degree in computer science, business administration, MIS, or a related field
6+ years of Business Analyst experience, with 2+ years supporting RPA programs or intelligent automation
Hands-on experience working in projects with RPA platforms such as UiPath and/or Pega (others acceptable)
Strong requirements elicitation and documentation skills; experience in Agile delivery (Scrum/Kanban)
Experience mapping processes and defining business rules, exceptions, and operational procedures
Comfortable working with technical teams on integrations (APIs, file transfers, email, mainframe/virtualized apps) at a requirements level
Proven experience supporting custom-built, enterprise-grade applications
Strong analytical, technical, and stakeholder communication skills
Experience facilitating technology conversations around APIs, cloud, automation, and AI/ML
Proficiency with tools such as Jira, Mural, and Salesforce
Knowledge of financial services operations, enterprise technology, and collaboration platforms
Candidates interested in applying for this opportunity must be geographically based in the United States and must be legally authorized to work in the United States without the need for employer sponsorship
Company
Deloitte
Deloitte is a business consulting company that offers audit, consulting, financial advisory, and tax services.
Funding
Current Stage
Late StageLeadership Team
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