AAA Auto Club Enterprises · 20 hours ago
Customer Service Specialist
Swansea, IL
Full-time
Onsite
New Grad, Entry Level
$15.24/hr - $20.31/hrAAA Auto Club Enterprises is a well-known brand providing products and services. They are seeking a career-minded, service-driven professional for an entry-level position in their branch network to provide insurance and membership services support.
Insurance
Responsibilities
Provide exceptional service to members in branch and over the phone regarding insurance policies, membership and insurance billing, and other services for members including passport photos, planning road trips, and cashiering duties
Perform routine and advanced duties in support of agents and other team members
Develop insurance leads for office sales agents and life specialists
Qualification
Required
A high school diploma or GED
Successful completion of background check and drug screening
Ability to qualify for Personal Lines Insurance License
Preferred
Prior experience in insurance, retail sales, banking, or similar customer service/sales environment
Advanced customer service skills
Ability to work overtime, including Saturdays
Ability to travel locally when necessary
Proficiency with Microsoft Office basics
Proven ability to exceed assigned sales or service quality goals
Excellent communication, interpersonal and organizational skills
Adaptability to change and ability to meet deadlines
Benefits
Health Coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer program
Wellness program
Employee discounts (membership, insurance, travel, entertainment, services and more!)
Paid parental leave
Floating holidays and PTO for community volunteer programs
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Simpson
Senior Vice President and Chief Information & Technology Officer
Suzanne Wisdom
Senior Vice President & Chief Marketing Officer
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