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Program Manager, Employee Experience jobs in United States
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Transcarent · 16 hours ago

Program Manager, Employee Experience

Transcarent is a health and care company that connects medical, pharmacy, and point solutions. The Program Manager, Employee Experience will design and manage initiatives that enhance employee engagement and culture, focusing on recognition, inclusion, and community building.
HealthcareWellnessSoftwareHealth CarePersonal Health

Responsibilities

Execute culture and values programming that brings Transcarent's Values (People First, Care, Resilience, Results, Humble and Human) to life across the organization
Manage recognition programs and values awards that celebrate employees who exemplify our values in action
Support efforts to embed our values into all elements of the employee lifecycle—from onboarding to performance conversations to offboarding
Create content, toolkits, and resources that help leaders and employees connect their work to our values
Track and share stories that showcase our culture and values in action, amplifying recognition across the organization
Independently manage our Moments that Matter initiative partnering with local office employees to execute meaningful monthly experiences that strengthen community across our distributed workforce
Coordinate and execute in-office and virtual experiences including lunch and learns, hackathons, speed networking, happy hours, and other engagement activities
Equip local employee volunteers with tools, resources, and support to deliver exceptional experiences
Manage logistics, vendors, and budgets for employee programs across multiple locations
Gather feedback and share insights to continuously improve programming and maximize engagement
Serve as the program manager for Transcarent's ERG communities, providing operational support and coordination
Partner with ERG boards to ensure they have clear expectations, resources, and supportive partnership to achieve their goals
Support ERG leaders in program planning, event execution, cross-group collaboration, and executive sponsorship engagement
Help foster a culture of inclusion and belonging by supporting ERGs in building connected communities that thrive at Transcarent
Collaborate with Internal Communications teammates to coordinate centralized communication and resources to enhance ERG visibility and participation
Track ERG engagement, sentiment and impact and design action plans to improve
Lead onboarding sessions for new hires, ensuring they feel welcomed, informed, and connected to our values from day one
Execute Transcarent's summer internship program, managing the end-to-end experience from coordination through program completion
Coordinate programming that gives interns meaningful work, mentorship, and exposure to Transcarent's culture and mission
Gather feedback and share insights to continuously improve the new hire and intern experience

Qualification

Employee experienceProgram managementProject managementInternal communicationsEmployee Resource GroupsCoaching orientationEmployee-centered approachCreative problem-solvingCommunicationOrganizational skills

Required

5+ years of experience in employee experience, program management, internal communications, or a related field
Track record of designing and executing employee engagement or culture initiatives
Demonstrated experience managing large projects and moderately complex programs independently
Experience working with Employee Resource Groups, inclusion initiatives, or community-building programs
Strong project management skills with the ability to juggle multiple programs and stakeholders simultaneously
Program management excellence: Ability to independently manage complex, cross-functional programs from planning through execution with attention to detail and quality
Execution-focused: Delivers results consistently, managing multiple moving pieces while maintaining high standards
Creative problem-solving: Develops solutions to non-routine challenges and brings fresh ideas to employee programming
Values-driven mindset: Deep belief in the power of culture and values to shape employee experience and business outcomes
Relationship builder: Builds strong partnerships with stakeholders across levels and functions, including ERG leaders, office teams, and People Team colleagues
Strong communication: Clear, engaging written and verbal communication skills; comfortable presenting to groups and facilitating sessions
Organizational skills: Manages budgets, vendors, logistics, and timelines with precision
Coaching orientation: Ability to guide and support others—including Moment Makers, ERG leaders, and interns
Employee-centered approach: Keeps the employee experience at the heart of all programming decisions

Preferred

Experience in healthcare, technology, or high-growth environments
Experience managing internship or early career programs
Background in event planning or employee engagement programming for distributed workforces
Familiarity with recognition platforms and tools
Experience with budget management for employee programs

Benefits

Competitive medical, dental, and vision coverage
Competitive 401(k) Plan with a generous company match
Flexible Time Off/Paid Time Off, 13 paid holidays
Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
Mental Health and Wellness benefits

Company

Transcarent

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Transcarent is a provider of a healthcare platform that facilitates improved outcomes and cost-effective decisions.

Funding

Current Stage
Late Stage
Total Funding
$905M
Key Investors
62 Ventures,General Catalyst7wire Ventures,General CatalystHuman Capital,Kinnevik
2025-04-08Series D· $481M
2024-05-02Series D· $126M
2022-01-11Series C· $200M

Leadership Team

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Glen Tullman
Chief Executive Officer
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Praful Kaul
Chief Technology Officer
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Company data provided by crunchbase