City of Blue Springs · 11 hours ago
Utility Billing Clerk
Blue Springs, MO
Full-time
Onsite
New Grad, Entry Level
$16.53/hr - $16.53/hr
0+ years expThe City of Blue Springs is seeking a Utility Billing Clerk to perform general customer service and cashier duties related to utility payments. The role involves handling payment processes, managing customer inquiries, and ensuring accurate financial documentation.
Government Administration
Responsibilities
Handles processes involved in payments and collections for water and sewer accounts
Reviews cash receipts, vouchers, invoices, online bill payment processing, credit card, customer service orders, customer information, and other documents for accuracy
Post online incoming electronic payments and reports
Balances all cash received and prepares deposits on a daily basis
Establishes and closes accounts
Receives and resolves customer inquiries and complaints
This position may perform voter registration duties
Performs other tasks as assigned by Utility Billing Supervisor
Qualification
Required
High school diploma or GED equivalent
Data entry, cash handling, and strong customer service skills are required for this role
Excellent organizational and time management skills
Accurate 10 key abilities
Excellent customer service skills both in person and over the phone
Ability to handle difficult customers
Ability to enter financial and other data accurately
Ability to communicate effectively verbally and in writing
Ability to understand and carry out general oral and written instructions
Knowledge of bookkeeping principles and methods
Must be able to sit for prolonged periods
Must be able to listen to normal conversation
Must be able to walk occasionally
Must be able to use hands and fingers to operate, handle, or feel objects, tools, or controls
Must be able to reach with hands and arms
Must be able to have vision sufficient to see close up and have the ability to adjust focus
Must be able to occasionally lift up to 25 pounds and transport it 15 feet
Preferred
6 months of general office experience is preferred
Experience in a public-facing position that required excellent communication skills is preferred
Company
City of Blue Springs
Blue Springs is a unique community where families, visitors and businesses share a special quality of life and an abundant spirit of community closeness and cooperation.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase