Turning Stone Enterprises · 16 hours ago
Senior Innovation Project Manager
Verona, NY
Full-time
Onsite
Senior Level, Lead/Staff
$100K/yr - $130K/yr
8+ years expTurning Stone Enterprises is seeking a seasoned Senior Enterprise Project Manager to lead complex, cross-functional initiatives that enhance our digital, guest, and operational experiences. This role is responsible for bringing structure, clarity, and momentum to enterprise projects from concept through operational handoff.
HospitalityFood and BeverageLifestyleEvents
Responsibilities
Lead complex, cross-functional projects from concept through execution and operational handoff
Deliver initiatives spanning digital platforms, CX, marketing enablement, operations, and enterprise vendors
Adapt delivery approach to context, risk, and organizational maturity/readiness
Build and maintain integrated, end-to-end project plans that are realistic, current, and actionable
Own scope definition and ensure activities and deliverables are aligned to project objectives and quality outcomes
Ensure clear requirements definition and traceability throughout delivery
Provide regular and consistent reporting on project health and status
Proactively identify, assess, and communicate risks, issues, and impacts
Drive agendas, discussions, and decisions in project forums
Escalate issues early with clear options and recommendations
Lead cross-functional teams across business, digital, marketing, operations, and technology
Manage vendors end-to-end: scope, contracts, deliverables, and performance
Hold teams and partners accountable while maintaining strong relationships
Partner with business and operations to plan rollouts and ensure adoption
Ensure smooth transition to operational teams or application support
Validate readiness (training, documentation, support models)
Qualification
Required
8+ years of hands-on project management experience in complex enterprise environments
Proven success delivering across multiple project types
Strong leadership presence and executive communication skills
Demonstrated experience managing vendors and contracts
Ability to stand/walk for long periods of time and lift up to 11 - 20 pounds
Preferred
Hospitality, entertainment, gaming, retail, or consumer-facing experience preferred
Experience delivering programs that leverage personalization, automation, or AI/ML to enhance guest experiences
Knowledge of digital experience platforms (DXPs), CDPs, or personalization engines
Comfortable navigating matrixed teams, changing priorities, and fast-moving digital ecosystems
Experience with Figma/FigJam Airtable, Smartsheet, Adobe Experience Cloud or similar CRM and Analytics products
Benefits
Paid weekly
Variety of schedules
Paid time off
Tuition assistance
Career-building professional development
Discounts from dining to fuel to concerts
Team Member appreciation events
Quality healthcare and dental benefits
A robust 401k retirement plan
Dealer School
Finance Scholarship Program
Company
Turning Stone Enterprises
Turning Stone Enterprises manages a portfolio of hospitality, gaming, retail, and recreation brands in Central New York.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase