Plasmidsaurus · 1 day ago
Senior Accounts Receivable and Billing Analyst
United States
Full-time
Remote
Senior Level
$70K/yr - $90K/yr
5+ years expPlasmidsaurus is on a mission to accelerate new cures and promote a healthier planet by unlocking a new level of productivity for scientists. They are seeking an experienced and customer-focused Senior AR & Billing Analyst to ensure the smooth handling of billing processes and maintain positive financial relationships with customers.
BiotechnologyEnterprise SoftwareLife ScienceProject Management
Hiring Manager
Erika Bonaparte
Responsibilities
Customer Communication: Work directly with our customers to address billing inquiries by monitoring and managing the dedicated Accounts Receivable (AR) email inbox. Respond to customer requests regarding purchase orders, invoices, payments, credits, and account statements in a timely and professional manner
Issue Invoices: Become a core owner of our billing system and generate invoices that get sent out to customers on a weekly basis. This will require a strong understanding of our internal billing systems and our ERP system Rillet and will require problem solving skills to troubleshoot the system when there are issues
Billing Process Management: Apply a solid understanding of billing processes and systems to accurately prepare, generate, and distribute invoices
Collections Support: Follow up on overdue accounts and manage collection activities while maintaining excellent customer relations
Issue Resolution: Research and resolve billing discrepancies and payment issues, collaborating with internal teams including Support, Sales and Customer Success as needed
Process Improvement: Adhere to and apply general billing best practices to ensure compliance, accuracy, and efficiency within the AR function
Qualification
Required
5+ years of experience working in Accounts Receivable/Billing roles
Strong working knowledge of standard billing and collection processes and ERP systems
Familiarity and proficiency with standard office software, ideally including Google Workspace (Gmail, Docs, Sheets) and Slack as well as working with ERP systems
Exceptional written and verbal communication skills are essential for effective customer interaction and issue resolution
Meticulous attention to detail and strong organizational skills
Ability to work independently and manage time effectively in a remote work environment
Demonstrates empathy and professionalism in resolving billing issues, with a strong instinct to preserve customer trust and relationships
Anticipates and proactively addresses issues and investigates root causes, and drives for resolution in ambiguous, fast-moving environments
Comfortable handling sensitive financial information with discretion
Company
Plasmidsaurus
Plasmidsaurus is a biotechnology company that provides whole plasmid and bacterial genome sequencing services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Budde
Cofounder and CEO
Eric Johnson
Co-founder and CSO
Recent News
Genetic Engineering News
2026-02-11
Company data provided by crunchbase