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Accenture · 10 hours ago

Payment Operations Program Coordinator

United States

Full-time

Remote

Entry Level

$70K/yr - $131K/yr

2+ years exp

Accenture is a leading company in the technology sector, currently seeking a Payment Operations Program Coordinator. The role involves managing operational processes for cash grants distribution to nonprofit organizations and supporting various community-focused initiatives.

ConstructionEnterprise SoftwareConsultingOutsourcingInformation TechnologyBusiness Information SystemsInformation ServicesInfrastructureManagement Consulting

No H1B

Responsibilities

Responsible for program management for Social Responsibility initiatives

Oversight of program calendars and meeting deliverables, as well as updates master deliverables list

Document management and work with Program Managers to establish standards for use by staff and approved partners

Payment process: manage payment process across breadth of regional needs

Respond to Engagement Support queries: Address questions from stakeholders both internally and externally on status of payments

Conference & Sponsorship Management: Oversee conference sponsorships, engagements, and volunteer coordination

Shared mailbox management: maintain and manage external email aliases ensuring timely communication and proper routing of inquiries and information

Support Data Reporting: Analyze key performance and financial metrics to support operational planning

Event support: Support workshops and event logistics across the Team

Coordinating the internal decision on small funding sponsorships and external workshop requests

Collaborate globally and with regional leads to set objectives and implement and lead effective process improvements

Assist program managers in the development of various outreach programs, which includes coordination of event logistics, scheduling, preparing documentation, tracking, and reporting

Qualification

Program managementPayment processingSalesforceAnalytical skillsCustomer serviceEvent logisticsCommunication skills

Required

Minimum of 2 years of program or project management or coordination experience, or minimum of 2 years of experience in operations or customer service

Strong communication skills, written and verbal

Strong analytical skills to understand SLA and KPI reporting

Ability to work in a fast-paced environment showing adaptability ability to prioritize

Preferred

Bachelor's degree

Experience in payment processing and/or contract management

Experience with handling community programs, marketing programs or events

Experience with Salesforce

Experience working with ticketing systems, CRMs, or case management software

Benefits

Medical

Dental

Vision

Life

Long-term disability coverage

A 401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Company

Accenture

Glassdoor3.9

Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.

Founded in 1989

Dublin, Dublin, IRL

10001+ employees

https://www.accenture.com

Funding

Current Stage

Public Company

Total Funding

$6M

Key Investors

Youth Business International

2018-10-01Grant· $6M

2001-07-27IPO

Leadership Team

Jeff Laue

CEO - Senior Managing Director, Accenture Digital Inside Sales

Aditya Tandon

Intelligent Automation Canada Lead