Trinity Health Of New England · 13 hours ago
Department Assistant
Hartford, CT
Full-time
Onsite
Entry Level
1+ years expTrinity Health Of New England is seeking a Department Assistant to join the Maternal Fetal Medicine/OBGYN Ultrasound Department at Saint Francis Hospital. The role involves providing exceptional customer service, managing patient flow, and performing clerical support functions to enhance the department's efficiency.
HealthcareHospitalHealth CareMedical
Responsibilities
Greets and communicates with patients via in-person or phone in a courteous and professional manner identifying themselves and the Department
Responsible for scheduling appointments, check-in and patient registration
Prepares patient charts
Conducts initial patient interviews to obtain Insurance and billing information
Manages communication to outside and internal physicians’ offices
Manages all incoming phone calls to ensure that accurate and efficient communication is facilitated and presented in a positive manner
Maintains responsibility for general clerical support functions of department to ensure efficient utilization of time
Qualification
Required
High School diploma or general equivalency diploma (GED) required
1 -2 years' experience in healthcare
Excellent computer abilities
Excellent written, oral communication and customer service skills
Familiarity with medical terminology
Excellent organizational skills with the ability to follow written and verbal directions with multiple steps
Ability to work collaboratively and efficiently within a team treatment model
Ability to manage multiple phone lines simultaneously
Preferred
Associate's preferred
Bilingual English / Spanish Preferred
Previous skills in utilizing EMRs including EPIC
Benefits
Great benefits effective on 1st day
Company
Trinity Health Of New England
Trinity Health Of New England is an hospital and integrated health care delivery system.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Reginald Eadie
President, Chief Executive Officer
Recent News
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