The Bridge · 1 day ago
Assistant Program Director - SOS
The Bridge Inc. is dedicated to providing comprehensive care to street homeless or subway dwelling individuals through its newly launched Safe Options Support (SOS) team. The Assistant Director will oversee staff and program operations, conduct outreach, and support individuals in their transition from street to home.
Real EstateHealthcareHealth CareMental HealthOutpatient CareRehabilitationResidential
Responsibilities
Provide clinical and operational leadership to the SOS team in collaboration with the Program Director
Conduct persistent and assertive outreach using strength-based approaches, starting at transit 'hot spots' or during hospital admissions
Collaborate with street outreach teams, local police, hospitals, MTA, Department of Homeless Services, and family/caregivers to identify individuals in need
Assess health and social needs through conversational and observational assessments and formalized risk tools
Coordinate with the SOR Hub to secure housing, assist with applications, interviews, and moving in
Participate in hospital discharge planning to connect participants with community resources
Offer short-term therapeutic counseling pre and post-housing placement
Collect and report data, collaborating with analysts to inform future care strategies
Address clinical issues impacting housing retention, working with housing providers and participants
Establish relationships with community providers to ensure seamless transitions and access to services
Navigate appointments, provide travel training, and address barriers to accessing care
Facilitate crisis interventions, referrals, and hospitalizations as needed
Conduct comprehensive psychosocial assessments, reviewing documentation and collateral information
Monitor participant progress towards care plan goals and record outcomes
Attend team meetings, supervisory sessions, and fulfill assigned duties as required
Qualification
Required
Licensed Master's degree in social work, mental health counseling, nursing, or psychology
Experience working with homeless and/or precariously housed populations preferred but not required
Interest in developing management skills
Knowledge of homeless resources, NYC shelter systems, and MTA transit systems is a plus
Knowledge of counseling principles and methods for mental illness and substance use disorders
Knowledge of treatment, rehabilitation, and community support programs as they relate to recipients/residents, families, and staff
Knowledge of techniques for identifying, assessing, and preventing potentially violent behavior, including crisis management and de-escalation techniques
Ability to develop, evaluate, implement, and modify treatment intervention to meet the needs of individual recipients
Ability to prepare accurate and timely reports
Computer proficiency in Health Information Technology and Microsoft applications such as MS Word, Excel, Power Point
Spanish speaking is a plus
Preferred
Experience working with homeless and/or precariously housed populations preferred but not required
Knowledge of homeless resources, NYC shelter systems, and MTA transit systems is a plus
Spanish speaking is a plus
Master's (Preferred)
Assistant Program Director: 2 years (Preferred)
Benefits
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance