Misfits Market · 5 hours ago
Technical Program Manager
Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making sustainable grocery shopping more accessible. The Technical Program Manager will serve as the operational bridge within the organization, translating complex client requirements into actionable workflows and ensuring the execution of client programs to the highest standards of quality and safety.
Food and BeverageE-CommerceGroceryOrganic FoodSubscription Service
Responsibilities
Partner with Client Success Managers to digest complex client requests (new product launches, seasonal kitting, repacking) and determine operational feasibility
Translate high-level business requirements into detailed Technical Operational Plans (TOPs), Bills of Materials (BOMs), and Standard Operating Procedures (SOPs) for the floor team
Manage the technical onboarding of new 3PL clients, ensuring their ERP/EDI systems integrate smoothly with our Warehouse Management System (WMS)
Be the right hand to the Client Success Managers, and interact with the clients and provide technical support
Lead the teams' SCRUM-KANBAN Boards using Agile methodologies
Design and implement production workflows for food and beverage handling, specifically managing constraints related to Cold Chain (temperature zones, shelf-life management, and perishable handling)
Troubleshoot bottlenecks on the production floor in real-time. If a line goes down or a process is inefficient, you are the first point of technical escalation
Lead capacity planning initiatives to ensure labor and equipment availability align with client demand forecasts
Own the data and tell the story to the clients on what is happening on their day-to-day
Ensure all program processes adhere strictly to food safety regulations (FDA, USDA, FSMA) and internal HACCP plans
Design workflows that minimize waste and maximize yield, specifically for perishable goods
Conduct root-cause analysis (RCA) on operational failures or inventory discrepancies and implement corrective actions
Analyze operational data (throughput rates, labor hours per unit) to identify cost-saving opportunities
Drive Lean Six Sigma initiatives to reduce changeover times between different clients
Process thinking and process design, you need to enable solutions using Lean Six Sigma methodologies to enable operations and ensure their success
Qualification
Required
Bachelor's Degree required—preferred fields: Industrial Engineering, Manufacturing Engineering, Supply Chain Management, or Food Science
4–6 years of relevant experience in Operations, Manufacturing, or Supply Chain Management
Systems Fluency: Proficiency with WMS (Warehouse Management Systems), ERP systems (e.g., SAP, Oracle, NetSuite), and inventory control software
Data Analysis: Advanced Excel/Google Sheets skills (modeling, pivot tables) or SQL knowledge to analyze production data, inventory and labor costs
The Translator: Ability to explain technical constraints to non-technical sales teams, and business goals to floor associates
High Adaptability: Comfortable working in a high-velocity 3PL environment where priorities shift daily
Crisis Management: Calm under pressure when resolving supply chain disruptions or production stoppages
Preferred
Preferred experience in Food & Beverage, Operations, CPG (Consumer Packaged Goods), fulfillment or manufacturing
Preferred but not required Product Management, Program manager experience. Ability to demonstrate facilitation of meetings and provide direction to teams
Familiarity with Lean Manufacturing, Six Sigma, or Kaizen principles, or Agile and Scrum methodologies
Benefits
Comprehensive medical, dental, and vision insurance
401(k)
Annual Misfits grocery box credit of $1200 paid in weekly installments
Life insurance
Paid vacation time
Paid holidays
Paid sick days
Commuter benefits
Company
Misfits Market
Misfits Market provides a subscription box service for organically sourced produce.
H1B Sponsorship
Misfits Market has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2022 (1)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$526.5MKey Investors
SoftBank Vision FundAccel,D1 Capital PartnersValor Equity Partners
2023-04-01Series Unknown
2021-09-14Series C· $225M
2021-04-21Series C· $200M
Recent News
Soma Capital
2026-01-07
2025-12-30
2025-11-25
Company data provided by crunchbase