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Field Services Engineer II jobs in United States
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Omnicell · 16 hours ago

Field Services Engineer II

Omnicell is a healthcare technology company focused on improving medication and supply management. The Field Services Engineer II will support pharmacy and supply automation systems by troubleshooting, repairing, and maintaining advanced electro-mechanical and software-integrated solutions in hospital environments.
HealthcareHospitalHealth CareMedical
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H1B Sponsor Likelynote

Responsibilities

Ensure system reliability by performing timely troubleshooting, preventive maintenance, and emergency repairs on Omnicell’s automation solutions
Drive customer trust and satisfaction by building strong relationships with nursing and pharmacy leadership, serving as a knowledgeable and responsive technical partner
Support product innovation by analyzing complex service issues and escalating bugs or design concerns to engineering and hardware teams
Enhance product performance through actionable field feedback that informs continuous improvement
Represent Field Services in cross-functional initiatives and field projects that shape the future of healthcare automation
Elevate team capability by mentoring junior technicians and sharing best practices
Maintain operational excellence through accurate documentation, inventory management, and adherence to service level agreements
Empower end users by delivering basic product training and ensuring confidence in system usage

Qualification

Electromechanical troubleshootingPreventive maintenanceCustomer relationship managementRoot cause analysisHospital environment experienceBachelor's DegreeTrade School CertificationMilitary TrainingMentoring junior techniciansBasic product training

Required

Bachelor's Degree; or Associates Degree or Trade School Certification or Military Training OR Completion of an approved Apprenticeship/Bridge Program or external skilled trades apprenticeship OR 2+ years' experience troubleshooting and repairing electromechanical equipment/machinery
Bachelor's + 1-year relevant experience OR Associate's/Trade/Military Training + 2 years relevant experience OR 4+ years equivalent electromechanical experience
Valid driver license with an acceptable driving record
Ability to meet company's insurance coverage requirements
Own vehicle in acceptable working condition
Successfully clear a pre‑employment drug screening
Must be able to lift 50 lbs. to approximately 5 ft. high
Available 24 hours a day, Monday through Friday and for weekend on-call rotations
Frequent local travel in primary area
Provide work area at home and space for trunk stock inventory

Preferred

Hands on repairs, troubleshooting, root cause analysis experience working on electromechanical/Automated complex machinery that may include Industrial manufacturing equipment/machinery, Aviation/Aircraft systems, Robotic Systems, or anything similar
Experience working in a high volume environment that requires 24/7 on call support
Passion for trade based work
Bachelor's Degree in Engineering/Technology or related discipline
Experience working in a hospital environment

Company

Omnicell

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Omnicell, Inc. (NASDAQ: OMCL) is a leading provider of automated and business information solutions enabling hospitals and healthcare

H1B Sponsorship

Omnicell has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (18)
2023 (28)
2022 (53)
2021 (31)
2020 (17)

Funding

Current Stage
Public Company
Total Funding
$170M
2024-11-20Post Ipo Debt· $150M
2001-08-07IPO
2000-02-18Series Unknown· $20M

Leadership Team

R
Randall Lipps
Chairman, President, CEO and Founder
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Nnamdi Njoku
EVP & Chief Operating Officer
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Company data provided by crunchbase