ICONMA · 14 hours ago
Engineer I - Network Operations Center (NOC) Technician
United States
Full-time
Remote
Entry Level
2+ years expICONMA is a company seeking an Engineer I - Network Operations Center (NOC) Technician for their Remote location. The role involves applying and validating network configurations, monitoring network performance, and troubleshooting connectivity issues in a retail pharmacy environment.
Staffing & Recruiting
Responsibilities
Apply and validate network configurations (routers, switches) during store deployments
Execute on-the-spot changes to network settings in coordination with ROC and field technicians
Administer the technology deployment plan to support the rollout of new solutions, enhancements, or upgrades
Perform hardware upgrades and replacements for network equipment as needed
Monitor store network performance and respond to incidents in real-time
Troubleshoot connectivity issues and escalate complex problems to senior engineers when necessary
Collaborate with internal teams to maintain accurate documentation of systems, configurations, and troubleshooting procedures
Qualification
Required
Associate's or Bachelor's degree in Information Technology, Networking, or a related field (or equivalent experience)
2+ years of experience in a NOC, network support, or deployment role
Prior experience in a Network Operations Center (NOC) or similar technical support environment
Basic understanding of networking protocols (TCP/IP, DNS, DHCP)
Familiarity with network monitoring and ticketing tools
Excellent communication skills and ability to work collaboratively with remote and on-site teams
Hands-on experience with Mist by Juniper for switch and wireless network management
Strong troubleshooting and analytical skills
Excellent communication and documentation abilities
Experience with ticketing systems (e.g., ServiceNow, Jira)
Benefits
Health Benefits
Referral Program
Company
ICONMA
ICONMA: Your Partner in Global Staffing Solutions and Digital Transformation ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm.
1001-5000 employees
H1B Sponsorship
ICONMA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (31)
2023 (26)
2022 (39)
2021 (37)
2020 (69)
Funding
Current Stage
Late StageLeadership Team
Claudine George
Founder and CEO of ICONMA, LLC
Company data provided by crunchbase