LightFeather · 19 hours ago
ServiceNow Developer
United States
Full-time
Remote
Lead/Staff
9+ years expLightFeather is seeking a highly skilled Lead ServiceNow Developer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications.
Cyber SecurityConsultingBig DataAppsInformation TechnologyAnalyticsUX Design
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices
Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal
Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer
Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript
Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors
Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies
Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery
Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions
Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis
Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups
Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover
Qualification
Required
US Citizenship
Active DHS Public Trust clearance or higher
9+ years of hands-on experience with ServiceNow platform development and administration
ServiceNow Certified System Administrator (CSA)
Strong expertise in ServiceNow App Engine and custom application development
Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting
Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs
Proven ability to lead development teams and ensure efficient, high-quality solution delivery
Experience working in Agile environments with tools like Jira or Azure DevOps
Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment
Strong scripting skills in JavaScript, GlideScript, and Flow Designer
Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences
Strong leadership and mentoring skills, with experience managing development teams
Exceptional problem-solving, analytical thinking, and troubleshooting abilities
Excellent stakeholder management, communication, and presentation skills
Conflict resolution expertise to mitigate risks and ensure project success
Preferred
Experience with HR Service Delivery (HRSD) solutions within ServiceNow
Deep expertise in ServiceNow platform architecture and solution design
Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules
Proficiency in designing and implementing complex integrations using Integration Hub and external APIs
Company
LightFeather
LightFeather is an IT consulting firm that provides UI/UX design, DevSecOps, cybersecurity, analytics, data science, and cloud services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sarah Fahden
Founder & CEO
Company data provided by crunchbase