U.S. Department of Veterans Affairs · 11 hours ago
Program Support Assistant
Winter Park, FL
Full-time
Onsite
Entry Level
$45K/yr - $59K/yr
1+ years expThe U.S. Department of Veterans Affairs is seeking a Program Support Assistant for the Community Care Service at the Orlando VA Medical Center. The role involves providing support to health nurse coordinators, maintaining program supplies, tracking medical records, and performing various administrative duties.
National DefenseGovernmentPublic SafetyHealthcareMedicalNational Security
No H1B
U.S. Citizen Only
Responsibilities
Providing program support assistance to the Community Care Service's community health nurse coordinators
Maintaining program supplies and equipment, including independently identifying the needs and making acquisitions and places appropriate orders and tracking requests through delivery
Receiving, tracking, and appropriately forwarding or processing incoming outside medical records, treatment plans, and outside provider orders
Establishing a monitoring system for tracking, admission, discharges, authorizations and extension, and non-VA services purchased through the Community Health Program
Collecting, compiling, and tracking statistical information to support the program operations, including productivity reports, workload reports, patient tracking reports, and purchasing reports
Serving as liaison with transportation in the requesting and obtaining vehicles for field visits
Obtaining and monitoring the use of services, supplies, and equipment
Preparing resource status reports for the Community Care Service and other supervisory personnel within the service
Procuring, authorizing, controlling and justifying a variety of general support services such as office supply stock levels and office equipment
Responsible for the telephone and written correspondence with providers, outside vendors, and local community hospital and agencies
Responsible for receipt and distribution of all mail and correspondence for the CCS, ensuring items requiring follow-up or actions are appropriately suspense and presented for completion
Performing a variety of administrative duties including copying, faxing, filing, and other tasks associated with maintaining and supporting the work performed within the Community Care Service
Performing other associated duties as assigned
Qualification
Required
One (1) year of specialized experience that equipped you with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled
Specialized experience must have been equivalent to at least the next lower grade level (i.e., GS-05)
Qualifying examples of specialized experience would typically include but are not limited to: answering phones and routing calls and messages, interacting with internal and external customers, processing requests and typing routine correspondence, and maintaining basic records and files
Your resume must show complete information for each job entry, such as beginning and ending dates of employment, duties performed, and/or total hours worked per week
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social)
You will receive credit for all qualifying experience, including volunteer experience
THIS IS NOT A VIRTUAL POSITION - YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION
Company
U.S. Department of Veterans Affairs
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Helga Rippen
Chief Interoperability and Veteran Access Officer
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