Threshold Brands · 21 hours ago
Technical Trainer
United States
Full-time
Remote
Mid Level
$75K/yr - $80K/yrThreshold Brands is a multi-brand franchisor focused on enhancing homeowners’ lives through its various brands. They are seeking a Technical Trainer to develop and deliver comprehensive training programs for franchise owners, ensuring they are equipped to run successful franchises according to established standards.
ConstructionHome ServicesFacilities Support ServicesFranchise
Responsibilities
Document real-world workflows and best practices by partnering closely with subject-matter experts, translating field knowledge into clear SOPs, job aids, and training materials
Design and deliver practical training programs that support onboarding, ongoing development, and consistent execution across locations
Build and improve training foundations, including curriculum, documentation, and learning tools, while collaborating with stakeholders and incorporating feedback from the field
Develop and provide in-person & virtual instructor lead learning opportunities and create content for independent learning through our LMS
Understand how to incorporate adult learning principles and blend learning methodologies as an effective training strategy
Travel to training weeks around the country and occasional field visits with franchisees
Coach franchise staff on effective sales techniques, customer relationship management, and complaint resolution
Train on equipment, supplies, setting up a job site and finalizing services upon job completion
Provide in depth industry safety regulation training, licensing requirements and OSHA compliance training
Develop a strong understanding of the preferred procedures and equipment used in our industry, as well as emerging trends and innovations, to develop a robust strategy around how our brand should adopt or exceed current industry standards
Stay abreast of new equipment, products, and supplies that may assist in the operations and regularly source appropriate products for testing with a focus on continuous improvement to the safety, performance, and affordability for the franchise owners
Excellent communication and presentation skills
Ability to clearly explain complex concepts and deliver engaging training sessions to diverse audiences
Build rapport with franchise owners and staff, providing effective coaching and mentoring post training
Be skilled at identifying and addressing training gaps and troubleshooting issues that arise during on-site training
Qualification
Required
Experience in developing and delivering comprehensive creative classroom training material
Ability to document real-world workflows and best practices by partnering closely with subject-matter experts
Design and deliver practical training programs that support onboarding, ongoing development, and consistent execution across locations
Build and improve training foundations, including curriculum, documentation, and learning tools
Develop and provide in-person & virtual instructor lead learning opportunities
Understand how to incorporate adult learning principles and blend learning methodologies
Travel to training weeks around the country and occasional field visits with franchisees
Coach franchise staff on effective sales techniques, customer relationship management, and complaint resolution
Train on equipment, supplies, setting up a job site and finalizing services upon job completion
Provide in depth industry safety regulation training, licensing requirements and OSHA compliance training
Develop a strong understanding of the preferred procedures and equipment used in the industry
Stay abreast of new equipment, products, and supplies that may assist in the operations
Excellent communication and presentation skills
Ability to clearly explain complex concepts and deliver engaging training sessions to diverse audiences
Build rapport with franchise owners and staff, providing effective coaching and mentoring post training
Skilled at identifying and addressing training gaps and troubleshooting issues that arise during on-site training
Strong Analytical Skills - Ability to research and discern accurate and relevant information on industry related topics
Excellent Writing Skills - Ability to write training courses, manuals, handouts, and other forms of documentation
Excellent Communication Skills – Ability to break down complex ideas simply in live training and over the phone
Strong Organization Skills – Ability to keep track of multiple projects at once and document progress and results effectively
Strong Technology Competency - Computer savvy and strong working knowledge of industry equipment
Benefits
Incentive, based on achieved development targets
Competitive salary + 401(k) Safe Harbor
Medical / Dental / Vision Insurance Coverage
Paid time off + Paid Holidays
Employee Assistance Program
Company
Threshold Brands
Threshold Brands is home to a variety of franchise service companies. Our mission is simple, to open the door to a better lifestyle.
Founded in 2020
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brandon Brown
Chief Financial Officer
Scott Fink
Chief Financial Officer
Recent News
2025-11-05
Company data provided by crunchbase