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Help Desk Intern jobs in United States
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Gothic Landscape · 1 day ago

Help Desk Intern

Gothic Landscape is the largest family-owned and operated landscaping company in the nation, committed to delivering extraordinary customer service. The Help Desk Intern will assist the IT Department with configuring cell phones, responding to help desk tickets, and managing distributions of cell phones.
Environmental Services

Responsibilities

Configuring cell phones company-wide (including setting up and clearing)
Responding to help desk tickets related to cell phones
Tracking and logging distributions of cell phones along with proper location coding
Communicate with phone carriers for any service-related issues or concerns
Create shipping labels for items to be shipped out to branches/offices

Qualification

Help desk supportCell phone configurationTicket trackingCustomer serviceCommunication skills

Required

Assist the IT Department by performing various tasks and projects
Configure cell phones company-wide (including setting up and clearing)
Respond to help desk tickets related to cell phones
Track and log distributions of cell phones along with proper location coding
Communicate with phone carriers for any service-related issues or concerns
Create shipping labels for items to be shipped out to branches/offices

Benefits

Fun and fast-paced working environment with a great work-life balance
Paid training/certification and career advancement
Gothic’s company culture fosters growth, inspires longevity and rewards mutual loyalty

Company

Gothic Landscape

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The Gothic story begins in the humble setting of the Georgio Family garage located on “Gothic Avenue” in the San Fernando Valley of Los Angeles.

Funding

Current Stage
Late Stage

Leadership Team

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Jon Georgio
Chief Executive Officer
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Frederick (Eric) Hencken III, CPA
Chief Financial Officer
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Company data provided by crunchbase