College of DuPage · 19 hours ago
Systems Analyst, Dual Credit Dual Enrollment (FT), CFRN19088AA
Glen Ellyn, IL
Full-time
Onsite
Entry, Mid Level
$66K/yr - $66K/yr
2+ years expThe College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, and they are seeking a Systems Analyst for their Dual Credit/Dual Enrollment program. This role involves managing enterprise platforms for dual credit and dual enrollment processes, ensuring compliance, system configuration, and supporting various stakeholders.
Higher Education
Responsibilities
Serve as the primary system administrator and back-end user for all platforms supporting Dual Credit/Dual Enrollment registration, enrollment, dual credit course workflows, and compliance requirements
Configure system settings, workflows, deadlines, course attributes, and validation rules to align with institutional and state requirements
Administer user roles, permissions, and access for instructors, high school staff, and internal college users
Maintain system documentation, process guides, and standard operating procedures
Troubleshoot platform issues including registration errors, access problems, data mismatches, and system limitations
Serve as the primary escalation point for software-related issues impacting students, instructors, or partners
Coordinate with IT, Records, Admissions, and vendor support teams to diagnose and resolve system issues
Assess system enhancements to improve operations processes and ensure data integrity and security
Test fixes, updates, and enhancements to ensure system stability and accuracy
Monitor and validate data accuracy across platforms, ensuring consistency with student records and course data
Support compliance with FERPA, college policies, prerequisite enforcement, and ICCB/state reporting requirements
Generate, maintain, and validate reports related to course offerings, registration, enrollment, drops/adds, and participation trends
Support audit and reporting processes by ensuring reliable system outputs and documentation
Analyze registration and enrollment workflows to identify inefficiencies or risks
Recommend and implement system-based improvements to reduce manual work, errors, and processing time
Assist in the design and rollout of new system features or process changes related to dual credit operations
Support scalability as the program grows across additional high school partners and student populations
Provide system-focused training and guidance to instructors, high school staff, and internal users
Develop training materials related to platform use, timelines, and required data inputs
Serve as a subject matter expert on DC/DE systems for program leadership and campus partners
Partner closely with college leadership to align system functionality with operational needs
Collaborate with Admissions, Records, Learning Technologies, IT, Institutional Research, and Academic Affairs on system-dependent processes
Participate in system planning discussions, upgrades, and long-term technology strategy
Other related duties as assigned
Qualification
Required
Bachelor's degree or equivalent combination of education and experience required
2-4 years of experience administering or supporting enterprise or platform-based software systems, preferably in a higher education or administrative environment required
Strong analytical and problem-solving skills
Ability to coordinate across departments and with external partners
Detail-oriented, with a focus on data integrity and compliance
Strong communication and training skills
Benefits
Paid time off
Tuition discounts for employees and dependents
Medical
Dental
Vision effective the first day of employment
Retirement benefits
Company
College of DuPage
With 26,000 students, 170+ areas of study, 183 certificate programs, College of DuPage sees the potential of every member of our community.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Brady
Chief Financial Officer & Treasurer
Debbie Wendling
HR Partner
Recent News
Chicago Tribune
2026-01-22
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