Teradyne · 15 hours ago
Product Support Engineer (NEXTEST; San Jose)
San Jose, CA
Full-time
Onsite
Mid, Senior Level
$94K/yr - $150K/yr
3+ years expTeradyne is a global test and automation specialist, providing sophisticated solutions for next-generation technologies. The Product Support Engineer will deliver world-class support for Teradyne's Semiconductor Test Products, engaging with product development and creating training documentation to enhance customer support.
IndustrialConsumer GoodsConsumer ElectronicsIndustrial Automation
No H1B
Responsibilities
Be recognized as a subject matter expert across a wide range of new and existing Teradyne Magnum platforms
Provide timely and accurate support to field organizations in response to a wide array of customer issues
Identify opportunities to use technology to improve the way that we deliver support to our customers
Engage with the Product Development process to influence and prepare new products for successful deployment to the field, with a focus on documentation and manual creation
Develop support and training documentation and manuals for field installations and preventive maintenance
Conduct training to spread knowledge to all field service engineers worldwide
Qualification
Required
BS in Electrical, Computer or Mechanical engineering and demonstrated desire to be a practicing engineer
3-7 years experience with semiconductor testing desired
Experience with Design for Serviceability and Reliability
Strong communication, organizational and multi-tasking ability
Strong writing and technical editing skills, preferred previous experience writing technical procedures and documentation
Excellent critical thinking, and problem solving skills
Commitment to product quality and customer satisfaction
Team player, self-motivated, and 'hands-on'
Must be willing to travel up to 25%
Benefits
Medical
Dental
Vision
Flexible Spending Accounts
Retirement savings plans
Life and disability insurance
Paid vacation & holidays
Tuition assistance programs
Company
Teradyne
Teradyne is a supplier of automatic test equipment used to test complex electronics used in consumer electronics.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Greg Smith
President and CEO
Michelle Turner
Chief Financial Officer
Recent News
2026-02-05
2026-02-05
Company data provided by crunchbase