IMCS Group · 3 days ago
Technology Specialist - IT Service, Support and Operations | Consulting - Program Management | Program Management
Phoenix, AZ
Full-time
Hybrid
Senior Level
5+ years expIMCS Group is one of the fastest growing MWBE staffing firms in the U.S. and they are seeking an experienced EUC Proactive Servicing, Compliance & Colleague Experience Transformation Consultant. The role focuses on evolving the End User Computing servicing model into a predictive, proactive, and preventative operating model, emphasizing automation and compliance improvement across a large enterprise environment.
Staffing & Recruiting
No H1B
Responsibilities
Work with client directly
Qualification
Required
NexThink
ServiceNow
Program Mgmt
5-8 years of experience
Specializing in internal IT Proactive Servicing implementation
Experience working in organizations that have implemented similar transformational change
Operational Experience in operational deployment of ServiceNow
Experience in scaling Nexthink functions and building them operationally into servicing channels
Operationalize the concept of addressing colleague end user computing issues before they turn into downtime events
Preferred
individual contributor
technically strong
Company
IMCS Group
IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Satish G Kumar
Founder and CEO
Kathleen Thompson
Diretor Client Partnership
Company data provided by crunchbase