Hive · 10 hours ago
Forward Deployed Software Engineer
San Francisco
Full-time
Onsite
Entry Level
$120K/yr - $200K/yr
1+ years expHive is a leading provider of cloud-based AI solutions, trusted by major organizations. The Forward Deployed Software Engineer will utilize their technical expertise to tackle customer challenges, support enterprise clients with API solutions, and drive the adoption of Hive's products through effective engineering solutions.
Artificial Intelligence (AI)Big DataSoftwareComputer VisionData Collection and LabelingGenerative AIMachine LearningSpeech Recognition
Responsibilities
Own the full end-to-end delivery of high-impact solutions for our most strategic partners
Efficiently resolve urgent technical customer support tickets; ensure proactive and timely communication with key client stakeholders
Drive innovation through coding and implementation in order solve complex problems
Collaborate cross-functionally with product and engineering teams to influence priorities and shape product roadmap
Build and maintain internal documentation, playbooks, and enablement content
Actively partner with customers to define success metrics, KPIs, and adoption strategies aligned to their goals; track progress against metrics
Represent the voice of the customer internally, and provide actionable feedback to influence product direction and feature development
Monitor usage, adoption, and engagement metrics to proactively address risks and ensure long-term retention
Maintain awareness of industry best practices for data maintenance handling as it relates to your role
Adhere to policies, guidelines and procedures pertaining to the protection of information assets
Report actual or suspected security and/or policy violations/breaches to an appropriate authority
Qualification
Required
Bachelor's degree in computer science, mathematics, engineering, physics, or a related technical field
1+ years of software engineering experience
Prior professional experience supporting technical customers and iterating solutions in real time
Strong engineering background with proficiency in programming languages such as Python, Javascript/Typescript, or similar, and a deep understanding of software architecture and API integrations
Excellent verbal and written communication skills and exceptional attention to detail, with experience engaging both business and technical audiences
Ability to juggle multiple priorities in a fast-paced environment
Benefits
Stock options may be offered in addition to the range provided here.
Company
Hive
Hive provides cloud-based AI solutions for understanding, searching, and generating content
201-500 employees
H1B Sponsorship
Hive has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$120.7MKey Investors
Glynn Capital ManagementTomales Bay Capital8VC
2021-04-21Series D· $50M
2020-01-01Series C· $37M
2018-08-08Series B· $13.5M
Leadership Team
Kevin Guo
CEO and Co-Founder
Dmitriy Karpman
CTO and Co-Founder
Recent News
2026-01-08
General catalyst
2026-01-05
General Catalyst
2026-01-05
Company data provided by crunchbase